eCommerce Lead Performance Analyst
eCommerce Lead Performance Analyst

eCommerce Lead Performance Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse eCommerce performance and provide insights to improve decision-making.
  • Company: Join a dynamic team focused on enhancing digital experiences in the UK ROI market.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
  • Why this job: Be at the forefront of eCommerce innovation while making a real impact on customer experience.
  • Qualifications: Strong analytical skills and experience with BI tools are essential; a passion for data is a must.
  • Other info: Ideal for those who thrive in fast-paced, agile environments and love teamwork.

The predicted salary is between 36000 - 60000 £ per year.

Job Overview: To analyse and advise on UKROI ecommerce performance, enabling decision making and action to improve performance, and manage the data models and all reporting covering the assigned channel. Responsibilities: Provide data and analytics to enable the trading team to review performance and have insight into opportunities for improvement Develop and manage the Conversion Rate Optimisation strategy and approach in order to facilitate a customer centric approach to conversion through rapid test and learn optimisation of all stages of the digital experience across UK ROI websites. Deliver regular reporting requirements including analysis to meet the needs of the ecommerce team and provide singular view of the consumer and business drivers Complete detailed analysis of data and provide summary findings for key stakeholders to summarise the findings, interpret all main points to enable understanding and decision making Develop and maintain adequate systems and processes to support effective planning, monitoring, and reporting of channel performance Within internal and external compliance and governance frameworks, define scope of analysis and permissible technical and methodological ways of working. Maintain effective internal relationships with key stakeholders to ensure provision of analytics is aligned to requirements and effective input is provided. Liaise with counterparts across regional and group teams to ensure minimal digression. Review and recommend improvements to existing or new reports and to create efficiency and reduce non-essential workload Key Performance Indicators: NTO & GM Conversion (UX/UI, site content performance from visit to A2B) eCSAT A/B MVT Testing vol. Qualifications: Good analytical experience developed within a commercial environment Excellent analytical skills, ability to read, understand, analyze, and act on all business reports. Solid statistical and mathematical capability. Exceptional levels of accuracy when working with data, and ability to critique or peer review work of Performance Analysts to enable development and ensure robustness. Proficiency across multiple BI and technical platforms, such as Microsoft Excel, Power BI, PowerApps, SAP Hana, IBM Digital Analytics, etc. Will be adept at aligning and mashing data across multiple sources, transforming for use by channel teams. Good understanding of all channel dynamics and financial levers. Excellent verbal and visual communication skills, and experience in delivering analytical training to wider audiences. Experience in designing, building, and maintaining analytical and reporting solutions Experience of working in cross functional, multi-disciplinary teams. Experience of agile delivery ideal. Good judgment skills41bf1e1f-b16b-4260-a40a-17c77a06fd15

eCommerce Lead Performance Analyst employer: Clarks

As an eCommerce Lead Performance Analyst, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training programmes and opportunities for career advancement, all while being located in a vibrant area that encourages work-life balance and community engagement. Join us to make a meaningful impact on our ecommerce performance while enjoying the unique benefits of working in a forward-thinking organisation.
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Contact Detail:

Clarks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land eCommerce Lead Performance Analyst

✨Tip Number 1

Familiarise yourself with the key performance indicators (KPIs) mentioned in the job description, such as NTO & GM Conversion and eCSAT. Understanding these metrics will help you demonstrate your analytical skills and how you can contribute to improving them during interviews.

✨Tip Number 2

Brush up on your knowledge of BI tools like Power BI and SAP Hana, as well as Excel. Being able to discuss specific examples of how you've used these tools to analyse data and drive decisions will set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience with Conversion Rate Optimisation strategies. Think of instances where you've successfully implemented rapid test and learn approaches, and be ready to share the outcomes and insights gained from those experiences.

✨Tip Number 4

Network with professionals in the eCommerce and analytics fields. Engaging with industry peers can provide valuable insights into current trends and challenges, which you can reference in your discussions with us, showing your proactive approach and genuine interest in the role.

We think you need these skills to ace eCommerce Lead Performance Analyst

Analytical Skills
Data Analysis
Conversion Rate Optimisation
Statistical Analysis
Attention to Detail
Business Intelligence Tools (e.g., Power BI, SAP Hana)
Microsoft Excel Proficiency
Reporting and Dashboard Creation
Cross-Functional Collaboration
Agile Methodologies
Communication Skills
Stakeholder Management
Data Transformation
Problem-Solving Skills
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant analytical experience and skills that align with the eCommerce Lead Performance Analyst role. Emphasise your proficiency in BI tools like Power BI and Excel, as well as your experience in conversion rate optimisation.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about eCommerce performance analysis. Mention specific examples of how you've used data to drive decision-making and improve performance in previous roles.

Showcase Your Analytical Skills: Provide concrete examples of your analytical work in your application. Discuss any projects where you developed reporting solutions or conducted detailed data analysis, particularly in a commercial environment.

Highlight Communication Abilities: Since the role requires effective communication with stakeholders, include examples of how you've successfully communicated complex data insights to non-technical audiences. This will demonstrate your ability to summarise findings clearly.

How to prepare for a job interview at Clarks

✨Showcase Your Analytical Skills

Be prepared to discuss your analytical experience in detail. Highlight specific projects where you've successfully analysed data and provided actionable insights, especially in an eCommerce context.

✨Demonstrate Your Technical Proficiency

Familiarise yourself with the BI tools mentioned in the job description, such as Power BI and Excel. Be ready to discuss how you've used these tools to create reports or dashboards that influenced decision-making.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Prepare examples of how you've approached conversion rate optimisation or A/B testing in previous roles, focusing on the outcomes of your strategies.

✨Communicate Clearly and Effectively

Since the role requires excellent verbal and visual communication skills, practice explaining complex data findings in a simple way. Use visuals if possible to demonstrate your ability to convey information effectively.

eCommerce Lead Performance Analyst
Clarks
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  • eCommerce Lead Performance Analyst

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-11

  • C

    Clarks

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