At a Glance
- Tasks: Lead the sales team and manage store operations to achieve targets.
- Company: Dynamic retail brand focused on customer experience and team development.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Be a key player in creating an amazing shopping experience and developing your leadership skills.
- Qualifications: Experience in retail and strong leadership abilities.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
The predicted salary is between 28800 - 43200 Β£ per year.
About the Role
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved, deputising for the Store Manager in their absence when required.
What you'll do:
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the Store Manager.
Assistant Store Manager in Didcot employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager in Didcot
β¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
β¨Tip Number 2
Practice your selling behaviours! Role-play common sales scenarios with a friend or family member. This will help you feel more confident when discussing how you can lead the sales team and achieve those key performance indicators.
β¨Tip Number 3
Prepare some questions to ask during your interview. Think about what you want to know regarding team development and store operations. This shows your interest in the role and helps you assess if it's the right fit for you.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Store Manager in Didcot
Some tips for your application π«‘
Show Your Sales Skills: Make sure to highlight your experience in sales and how you've led teams in the past. We want to see examples of how you've achieved targets and motivated others to do the same!
Be a Team Player: Emphasise your ability to coach and develop team members. Share stories about how you've engaged with your team to improve performance and create a positive work environment. We love a good team spirit!
Customer Experience Matters: Talk about your approach to enhancing customer satisfaction. Weβre keen on hearing how youβve used feedback to make improvements in store operations and create a fantastic shopping experience.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at Clarks
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Store Manager. Familiarise yourself with the key performance indicators and sales targets mentioned in the job description. This will help you demonstrate your knowledge and show how you can contribute to achieving those goals.
β¨Showcase Your Leadership Skills
As you'll be supporting the Store Manager and leading the sales team, it's crucial to highlight your leadership experience. Prepare examples of how you've engaged, coached, or developed a team in the past. This will illustrate your ability to motivate others and drive performance.
β¨Demonstrate Customer Focus
Customer satisfaction is key in retail, so be ready to discuss how you've used customer feedback to improve operations. Think of specific instances where you've enhanced the shopping experience or resolved customer issues effectively. This shows that you prioritise the customer experience.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage store operations. Practice responses to situations like handling a team conflict or improving sales during a slow period. This will help you think on your feet and showcase your practical knowledge.