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- Tasks: Lead the team in delivering exceptional customer service and sales performance.
- Company: Join Clarks, a historic brand known for innovative shoemaking since 1825.
- Benefits: Enjoy free shoes, discounts, education grants, and flexible family leave.
- Why this job: Be part of a company committed to sustainability and career development.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: This is a part-time role with 30 hours per week.
The predicted salary is between 18000 - 24000 £ per year.
Job Description:
Store performance bonus on top of pay
Free Shoes Clarks Discount
Education Grants
Part time position - 30 hours per week
The Deputy Store Manager is known in Clarks as Sales & Service Manager. The salary advertised is for a full time position; if part time, the salary will be pro rata.
As a Sales and Service Manager, you’ll set a shining example of customer service and sales performance for your team. Running the shop floor, merchandising and supporting your team, the unique customer experiences you’ll create demonstrate why Clarks stores hold such a special place on the high street for two centuries. You’ll be well rewarded here.
First off, you’ll be given a free pair of shoes to wear for work and you’ll receive a discount card that’ll give you a third off on up to a further 20 pairs of Clarks shoes each year. You and your family will also have access to our Employee Assistance Programme which supports wellbeing too.
We’re all about career development. You’ll get all the training and encouragement you need to progress. Work with us for a couple of years and you’ll be able to access education grants to help with tuition costs for you and your family. Flexible family leave, employee life cover and maternity/adoption cover—you’ll get great quality of life in return for the great work you do with us.
Joining a business that’s serious about meeting its Sustainable Development Goals and donates to the Retail Trust, you’ll be helping build a better future for you, your family and the industry you work in.
What we need from you:
You’ll have shown your abilities in retail before—that’s why you’ll be confident stepping into the role of Sales and Service Manager. A great communicator, you’ll inspire your team to smash their targets and build great relationships throughout the business. Using retail IT, building rapport and handling customer service issues often all at once, your energy will make you an asset to the team (able to deputise for the manager when required) and you’ll be looking at more senior roles before long.
About Clarks:
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead – Clarks is never standing still.
The benefits:
As well as a rewarding career, development opportunities and a competitive salary, you’ll also enjoy a generous holiday allowance and the opportunity to join the company pension scheme.
Deputy Store Manager - P/T 30 hrs per wk employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - P/T 30 hrs per wk
✨Tip Number 1
Familiarise yourself with Clarks' brand values and history. Understanding their commitment to quality and sustainability will help you align your answers during the interview, showcasing your enthusiasm for the company.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you inspired your team to achieve targets or improved customer service, as this is crucial for the Deputy Store Manager role.
✨Tip Number 3
Practice your communication skills. As a Sales and Service Manager, you'll need to effectively communicate with both your team and customers. Role-playing common scenarios can help you feel more confident during the interview.
✨Tip Number 4
Research current trends in retail and customer service. Being knowledgeable about the industry will allow you to discuss how you can contribute to Clarks' success and adapt to changing customer needs.
We think you need these skills to ace Deputy Store Manager - P/T 30 hrs per wk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Deputy Store Manager at Clarks. Highlight your relevant experience in retail and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your leadership abilities, communication skills, and any previous retail management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Clarks' values. Mention specific examples of how you've inspired teams or improved customer service in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Clarks
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific examples where you successfully managed a team or improved sales performance, as this will demonstrate your capability to step into the role of Sales and Service Manager.
✨Emphasise Customer Service Skills
Clarks values exceptional customer service, so be prepared to share instances where you went above and beyond for customers. This will show that you understand the importance of creating unique customer experiences and can inspire your team to do the same.
✨Demonstrate Leadership Qualities
As a Deputy Store Manager, you'll need to lead by example. Talk about your leadership style and how you've motivated teams in the past. Highlight any experience you have in training or mentoring others, as this is crucial for the role.
✨Research Clarks' Values and Goals
Familiarise yourself with Clarks' history, values, and commitment to sustainability. Showing that you align with their mission and are passionate about contributing to their goals will set you apart from other candidates.
