At a Glance
- Tasks: Manage the London showroom, ensuring smooth operations and excellent customer service.
- Company: Join Clarks, a heritage brand known for innovative shoemaking since 1825.
- Benefits: Enjoy competitive salary, flexible working, and career development opportunities.
- Other info: Great training and progression opportunities await you!
- Why this job: Be part of a supportive culture and make your mark in a global business.
- Qualifications: Strong interpersonal skills and good IT knowledge; experience with SAP is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: London Showroom (On-Site)
Job Overview: A fantastic opportunity to join our Wholesale team in the London showroom. Supporting in managing the day-to-day operations of the London Showroom, office and meeting room, providing a high level of customer service for the Exec Co Team, Head of Wholesale, as well as Key/Account Managers, and all visiting colleagues and customers.
What you'll be doing:
- Drive strong perception of Clarks brand to all wholesale customers and external visitors in the UKROI London Showroom and Office.
- Deliver reception, administrative and support services for all areas enabling effective meetings.
- Manage the seasonal sample and showroom coordination, set up, as well as any change over - ensuring a regimented management and planning.
- Coordinate the showroom space for all end uses - predominantly UK and European sales launches, key account appointments and UK selling, as well as all events held in the space including board and shareholder events and meetings.
- Ensure the efficient running of the London showroom & office managing facilities, maximizing efficiency & return on investment.
- Liaise with landlords of London and with service suppliers on day-to-day building management issues, maintaining communication with Properties and IT teams as appropriate and attend quarterly resident meetings.
- Carry out Health and Safety requirements including fire warden responsibilities for the London premises, teams and visitors to deliver legal requirements and a safe working and selling environment.
- Manage all post, deliveries and telephone enquiries and priorities actions, using initiative and judgement regarding the relevant person to respond.
- Provide administrative support to Head of Sales including the coordination of centralized documentation for the sales team to drive UKROI wholesale efficiencies.
- Provide administrative support for the wider sales team (purchase orders, expenses, holidays, attendance records and locations) to enable team to focus on selling and driving growth.
- Support wider region teams with required actions to deliver great service to all third parties in use of London showroom & office space.
What you'll bring:
- Good interpersonal skills and ability to deal effectively with colleagues at all levels as well as represent the brand to our wholesale customers.
- Confident style with experience of handling sensitive information in a confidential manner.
- Ability to work autonomously and manage own workload.
- Excellent IT skills, with comprehensive knowledge of Microsoft Office, Excel and PowerPoint packages (not essential but a nice to have - experience of SAP).
- A strong understanding of the Clarks brand, product and business as well as wholesale channel.
- Good communication skills, able to articulate in a clear and concise style both orally and in writing.
- Good time management skills and ability to prioritise.
Closing date: 17th July 2026
What We Offer:
- Competitive salary
- Flexible working options
- Career development and progression opportunities
- Supportive and collaborative culture
- Comprehensive benefits package
Why join us? At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks: Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Coordinator in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Clarks, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Clarks!
We think you need these skills to ace Showroom Coordinator in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Clarks, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Clarks and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Clarks that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Clarks
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!