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For Companies At a Glance
- Tasks: Manage and grow the Clarks Marketplace, optimising partner performance and enhancing customer experience.
- Company: Join Clarks, a leading brand with a focus on innovation and collaboration.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of eCommerce, driving sales and shaping brand partnerships.
- Qualifications: Experience in account management, eCommerce, and strong analytical skills required.
- Other info: Dynamic work environment with a focus on teamwork and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week.
Purpose
Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience. Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite — from categorisation and navigation to banners, content, and campaign execution.
Accountabilities
- Brand Partnerships & Account Management
- Act as the main point of contact for marketplace brand partners, building strong, trusted relationships.
- Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice.
- Support with the onboarding of new brands and products and post onboarding brand performance, ensuring all commercial and content requirements are met.
- Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity.
- Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies.
- Ecommerce Trading & Performance Optimisation
- Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through.
- Make data-led recommendations around pricing, promotions, product mix, and onsite placement.
- Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar.
- Use performance data to prioritise actions that drive incremental sales and improve customer experience.
- Visual Merchandising & Onsite Execution
- Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys.
- Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information.
- Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans.
- Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards.
- Continuously optimise onsite presentation based on performance insights and customer behaviour.
- Collaboration & Ways of Working
- Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology.
- Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution.
- Support continuous improvement of marketplace processes, tools, and ways of working.
Key Performance Indicators:
- NTO/GM/Unit sales (by brand/by product)
- Conversion (UX/UI, site content performance from visit to A2B)
- Average order value / UPTR
- Return rate
Skills, Knowledge and Experience:
- A confident self-starter with ability (and evidence) of being able to work under pressure and in a fast-paced environment.
- Experience with using the following tooling (or similar solutions in the market): Amplience, Akeneo, Algolia, Marketplacer and GA4.
- Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser.
- Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions.
- In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able to demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth.
- Excellent communication skills, confident to work cross functionally and influence where required.
- Excellent attention to detail, capable of ensuring accuracy and high standards at all times.
- Enthusiastic, positive, with a determination to achieve results.
Brand Partnerships Specialist in Chester-le-Street employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Partnerships Specialist in Chester-le-Street
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Clarks or similar companies. A friendly chat can open doors and give you insights that might just help you land that Brand Partnerships Specialist role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in account management and ecommerce trading. When you get the chance to chat with hiring managers, let them see how you’ve optimised performance in past roles.
✨Tip Number 3
Be proactive! If you spot any areas for improvement on the Clarks Marketplace, don’t hesitate to mention them during your conversations. This shows you’re already thinking about how to add value and optimise their brand partnerships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Clarks team and ready to dive into the ecommerce world.
We think you need these skills to ace Brand Partnerships Specialist in Chester-le-Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Brand Partnerships Specialist role. Highlight your experience in account management and eCommerce, and don’t forget to sprinkle in some data analysis skills. We want to see how you can optimise performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about brand partnerships and how your previous experiences align with our goals at Clarks Marketplace. Keep it engaging and personal!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used data to drive decisions in past roles. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Clarks
✨Know Your Brands
Before the interview, dive deep into the brands you'll be managing. Understand their values, target audience, and how they fit into the Clarks Marketplace. This knowledge will help you demonstrate your ability to build strong relationships and optimise their performance.
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis and how you've used insights to drive sales. Bring examples of how you've improved conversion rates or optimised product placements in previous roles. This will show that you're not just a people person but also a data-driven decision-maker.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like onboarding a new brand or addressing underperformance. Think through your strategies in advance, focusing on collaboration and communication, as these are key in this role.
✨Demonstrate Your Visual Merchandising Knowledge
Since visual merchandising is a big part of the job, be ready to discuss best practices and tools you've used. Share examples of how you've enhanced customer journeys through effective product presentation, showing your understanding of ecommerce optimisation.
