At a Glance
- Tasks: Lead the sales team and drive store operations to achieve targets.
- Company: Join Clarks, a brand known for its heritage and craftsmanship.
- Benefits: Great training, career progression, and a chance to make an impact.
- Other info: Opportunity to develop in a global business with a positive culture.
- Why this job: Be a hands-on leader and inspire your team in a dynamic retail environment.
- Qualifications: Retail management experience and strong coaching skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputising Store Manager absence when required.
What you’ll do
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent floor control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager.
What we’re looking for
- You’re a confident, hands‑on leader with proven retail management experience and a track record of achieving targets.
- You know how to motivate a team, communicate clearly, and make sound commercial decisions.
- You’re organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.
- Good retail experience including in a management role, leading a team.
- Strong coaching skills.
- Effective communicator who can provide clarity to individuals or team on what is required of them and why.
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficient in supporting with people processes and team development.
- Good experience in delivering and exceeding sales and targets.
- Proactive with good organisation skills to initiate completion of tasks without direction or supervision.
- Good commercial skills.
- IT proficient with the ability to use a range of systems to manage in store activity.
- Good knowledge of and experience in Visual Merchandising.
Why join us?
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
Store Leader & Sales Coach: Drive Targets & Experience in Canterbury employer: Clarks
Clarks is an exceptional employer that values its employees by providing comprehensive training and clear career progression opportunities within a supportive and dynamic work environment. As a Store Leader & Sales Coach, you will not only drive sales targets but also foster a culture of teamwork and personal development, ensuring that both you and your team thrive in delivering an outstanding customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Store Leader & Sales Coach: Drive Targets & Experience in Canterbury
✨Tip Number 1
Get to know the company inside out! Research Clarks' values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your selling skills! Since the role is all about driving targets and experience, think of examples where you've successfully motivated a team or exceeded sales goals. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your coaching abilities! Prepare to discuss how you've developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Clarks family right from the start.
We think you need these skills to ace Store Leader & Sales Coach: Drive Targets & Experience in Canterbury
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and achieved targets in the past. Use specific examples to demonstrate your hands-on approach and ability to inspire others.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Make sure to communicate your skills and experiences effectively, as this reflects your ability to lead and coach others.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your retail management experience and any relevant achievements that align with our expectations for the Store Leader & Sales Coach role.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently. Plus, it shows you're serious about joining our team at Clarks, where we value passion and commitment!
How to prepare for a job interview at Clarks
✨Know Your Numbers
Before the interview, brush up on your key performance indicators and sales targets from previous roles. Be ready to discuss how you achieved these targets and what strategies you used to motivate your team.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Think about specific situations where your guidance led to improved performance or morale within the team.
✨Demonstrate Customer Focus
Be ready to talk about how you've used customer feedback to enhance the shopping experience. Share any insights you've gained from CSAT data and how you've implemented changes based on that information.
✨Visual Merchandising Know-How
Familiarise yourself with visual merchandising principles and be prepared to discuss how you've applied them in previous roles. Bring ideas on how you could enhance the store's presentation to drive sales and create a welcoming environment.
