At a Glance
- Tasks: Deliver exceptional customer experiences while achieving sales targets and maintaining store standards.
- Company: Join Clarks, a heritage brand known for quality footwear and style.
- Benefits: Great training, career progression, and the chance to make an impact in a global business.
- Other info: Dynamic work environment with a focus on personal development and performance.
- Why this job: Be part of a team that values craftsmanship and offers opportunities for personal growth.
- Qualifications: Passion for sales and a commitment to delivering excellent customer service.
The predicted salary is between 20000 - 25000 £ per year.
Join us at Clarks, where we’ve been creating quality footwear for over 200 years. We’re looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.
About the role
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day‑to‑day maintenance of high retail standards both front and back of house.
What you’ll do
- Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi‑sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in‑season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up‑to‑date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
Why join us? At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
In-Store Sales Specialist: Brand Experience & KPIs in Canterbury employer: Clarks
At Clarks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values heritage and craftsmanship. Our commitment to employee growth is evident through comprehensive training programmes and clear career progression paths, ensuring that every Sales Team Member can thrive in their role while delivering outstanding customer experiences. Join us in one of our UK stores and be part of a team that not only meets but exceeds retail standards, all while enjoying the unique advantages of working for a globally recognised brand.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Sales Specialist: Brand Experience & KPIs in Canterbury
✨Tip Number 1
Get to know the Clarks brand inside out! Familiarise yourself with their products, history, and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a pair of shoes or accessories to a customer. Highlight features, advantages, and benefits, and be ready to demonstrate your selling skills during the interview.
✨Tip Number 3
Showcase your teamwork skills! Clarks values collaboration, so be prepared to share examples of how you've worked effectively in a team. This could be from previous jobs, school projects, or even volunteer work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen on using the tools available to enhance the consumer experience.
We think you need these skills to ace In-Store Sales Specialist: Brand Experience & KPIs in Canterbury
Some tips for your application 🫡
Show Your Passion for Footwear:When writing your application, let your love for shoes and customer service shine through! We want to see how excited you are about joining Clarks and delivering that exceptional shopping experience.
Highlight Relevant Experience:Make sure to mention any previous sales or retail experience you have. We’re looking for someone who can hit those KPIs, so share examples of how you've successfully met targets in the past!
Be Authentic:Don’t be afraid to show your personality in your application. We value honesty and integrity, so let us know who you are and why you’d be a great fit for our team at Clarks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clarks
✨Know Your Stuff
Before heading into the interview, make sure you’re well-versed in Clarks' history, values, and product range. Familiarise yourself with their selling models and KPIs so you can confidently discuss how you would contribute to achieving them.
✨Showcase Your Sales Skills
Prepare to demonstrate your sales techniques during the interview. Think of examples where you've successfully met targets or enhanced customer experiences in previous roles. Be ready to articulate how you can apply these skills at Clarks.
✨Dress the Part
Since you'll be representing the Clarks brand, dress smartly and in line with their current styles. This shows that you understand the brand's image and are serious about the role. Plus, it gives a great first impression!
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
