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- Tasks: Lead the sales team and manage store operations to achieve targets.
- Company: Join Clarks, a heritage brand redefining footwear since 1825.
- Benefits: Great training, career progression, and a chance to make an impact.
- Other info: Proactive role with opportunities for personal and professional growth.
- Why this job: Be a hands-on leader in a dynamic retail environment.
- Qualifications: Retail management experience and strong coaching skills required.
The predicted salary is between 30000 - 40000 £ per year.
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputising Store Manager absence when required.
Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators. Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop. Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience. Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store. Provide regular feedback to the team to motivate and engage to improve performance where required.
Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues. Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager.
You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions.
- Good retail experience including in a management role, leading a team
- Strong coaching skills
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficient in supporting with people processes and team development
- Good experience in delivering and exceeding sales and targets
- Proactive with good organisation skills to initiate completion of tasks without direction or supervision
- Good commercial skills
- IT proficient with the ability to use a range of systems to manage in store activity
Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear. At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
Sales and Service Supervisor in Bracknell employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Supervisor in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Clarks' history, values, and products. This will not only help you in interviews but also show your genuine interest in the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Prepare for role-play scenarios! As a Sales and Service Supervisor, you'll need to demonstrate your leadership skills. Practise how you'd handle team dynamics and customer interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarks team.
We think you need these skills to ace Sales and Service Supervisor in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales and Service Supervisor role. Highlight your retail management experience and any achievements in leading teams to hit targets.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've motivated teams and improved customer experiences in previous positions.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you inspire and engage your team, so share any relevant experiences that demonstrate your coaching skills.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Clarks family!
How to prepare for a job interview at Clarks
✨Know Your Stuff
Make sure you’re well-versed in Clarks' history, products, and values. Being able to discuss their heritage and craftsmanship will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team or improved performance, as this aligns perfectly with the role's requirements.
✨Demonstrate Customer Focus
Be ready to discuss how you’ve used customer feedback to enhance service or sales in previous roles. This will illustrate your ability to improve the customer experience, which is crucial for the Sales and Service Supervisor position.
✨Practice Your Selling Techniques
Since the role involves demonstrating excellent selling behaviours, practice articulating your approach to sales. Think about how you can role model these behaviours for your team and be prepared to share your strategies during the interview.