In-Store Shoes Sales Associate | Customer Experience & Targets in Birmingham

In-Store Shoes Sales Associate | Customer Experience & Targets in Birmingham

Birmingham Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Clarks

At a Glance

  • Tasks: Deliver an amazing customer experience while hitting sales targets and maintaining store standards.
  • Company: Join Clarks, a pioneering shoe brand with a rich 200-year history.
  • Benefits: Enjoy discounts, holiday pay, life assurance, and potential bonuses for exceeding targets.
  • Other info: Flexible shifts including weekends, with opportunities for growth in a dynamic retail environment.
  • Why this job: Be part of a fun team where your positive energy makes every day an adventure!
  • Qualifications: Great attitude and love for working with people.

The predicted salary is between 20000 - 25000 £ per year.

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. If you have a great attitude and love working with people, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Sales Associate to provide a great consumer experience in store whilst delivering set targets and KPIs. Responsibilities include:

  • Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models.
  • Support in the day‑to‑day maintenance of high retail standards both front and back of house.
  • Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
  • Support the achievement of key store KPI’s by delivering sales at target levels set by the store Management team.
  • Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
  • Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
  • Follow cash and stock security procedures to Company standards.
  • Maintain visual merchandising standards and replenish as required.

Benefits

  • Retail Trust Life Assurance
  • Clarks Discount Card
  • Holiday Pay
  • Eyecare Vouchers
  • Clarks Workplace Pension Scheme
  • Potential to win store bonus if overachieve set KPI’s

Join us and bring your positive energy to Clarks – where every day is an adventure!

In-Store Shoes Sales Associate | Customer Experience & Targets in Birmingham employer: Clarks

Clarks is an exceptional employer that values its employees by fostering a vibrant work culture where enthusiasm and teamwork thrive. With a rich history of over 200 years in innovative shoemaking, we offer our Sales Associates not only competitive benefits like holiday pay and a Clarks discount card but also opportunities for personal growth and the chance to contribute to a brand that prioritises customer experience. Join us in creating memorable shopping experiences while enjoying the rewards of achieving your targets in a supportive environment.

Clarks

Contact Details:

Clarks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land In-Store Shoes Sales Associate | Customer Experience & Targets in Birmingham

Tip Number 1

Get to know the brand inside out! Familiarise yourself with Clarks' history, values, and products. This will not only impress during interviews but also help you connect with customers on a deeper level.

Tip Number 2

Practice your sales pitch! Role-play with friends or family to get comfortable with selling techniques. Remember, it’s all about creating a great customer experience while hitting those targets!

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even refer you for the position—bonus points for you!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining the Clarks family and bringing your positive energy to the team!

We think you need these skills to ace In-Store Shoes Sales Associate | Customer Experience & Targets in Birmingham

Customer Service Skills
Sales Skills
Target Achievement
Product Knowledge
Retail Standards Maintenance
Visual Merchandising
Cash Handling

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for shoes and customer service shine through! We want to see that you’re excited about the role and ready to bring your positive energy to our team.

Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your skills align with our goals, so don’t be shy about sharing specific examples of how you've met targets or delivered great customer experiences.

Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang, but feel free to let your personality come through—after all, we’re looking for someone who can connect with our customers!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Clarks

Know Your Product

Before the interview, make sure you’re familiar with Clarks' history and their shoe offerings. Being able to discuss specific products and what makes them unique will show your genuine interest in the brand and help you connect with the interviewers.

Showcase Your People Skills

As a Sales Associate, your ability to engage with customers is key. Prepare examples of how you've successfully interacted with customers in the past, highlighting your enthusiasm and positive attitude. This will demonstrate that you can deliver the great consumer experience they’re looking for.

Understand KPIs and Targets

Familiarise yourself with common retail KPIs and how they impact sales performance. Be ready to discuss how you’ve met or exceeded targets in previous roles, as this will show that you understand the importance of achieving set goals in a retail environment.

Dress the Part

Since you’re applying for a role in retail, it’s important to present yourself well. Dress smartly and in a way that reflects the brand's image. This not only shows respect for the interview process but also gives a glimpse of how you would represent the brand in-store.