Store Manager in Bath

Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team.

About the role:

To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focusing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours.

What you'll do:

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses.

Key Outputs/Results:

• Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction.
• Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution.
• Floor control is delivered consistently, ensuring all consumers have a great brand experience.
• Reports and data provided are used to drive sales growth in-store to achieve budget.
• All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales.
• Team availability is matched to sales and/or footfall to ensure it matches consumer demand.
• All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment.