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- Tasks: Manage Clarks Marketplace, optimise partner performance, and enhance customer experience.
- Company: Join a leading footwear brand with a focus on innovation and collaboration.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of eCommerce and visual merchandising in a dynamic environment.
- Qualifications: Experience in account management, eCommerce, and strong analytical skills required.
- Other info: Work 2-3 days a week in a vibrant office atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week.
Purpose: Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience. Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite - from categorisation and navigation to banners, content, and campaign execution.
Accountabilities:
- Brand Partnerships & Account Management
- Act as the main point of contact for marketplace brand partners, building strong, trusted relationships.
- Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice.
- Support with the onboarding of new brands and products and post onboarding brand performance, ensuring all commercial and content requirements are met.
- Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity.
- Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies.
- Ecommerce Trading & Performance Optimisation
- Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through.
- Make data-led recommendations around pricing, promotions, product mix, and onsite placement.
- Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar.
- Use performance data to prioritise actions that drive incremental sales and improve customer experience.
- Visual Merchandising & Onsite Execution
- Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys.
- Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information.
- Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans.
- Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards.
- Continuously optimise onsite presentation based on performance insights and customer behaviour.
- Collaboration & Ways of Working
- Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology.
- Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution.
- Support continuous improvement of marketplace processes, tools, and ways of working.
Key Performance Indicators:
- NTO/GM/Unit sales (by brand/by product)
- Conversion (UX/UI, site content performance from visit to A2B)
- Average order value / UPT
- Return rate
Skills, Knowledge and Experience:
- A confident self-starter with ability (and evidence) of being able to work under pressure and in a fast-paced environment.
- Experience with using the following tooling (or similar solutions in the market): Amplience, Akeneo, Algolia, Marketplacer and GA4.
- Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser.
- Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions.
- In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able to demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth.
- Excellent communication skills, confident to work cross functionally and influence where required.
- Excellent attention to detail, capable of ensuring accuracy and high standards at all times.
- Enthusiastic, positive, with a determination to achieve results.
Brand Partner and eComm Visual Merchendiser in Bath employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Partner and eComm Visual Merchendiser in Bath
✨Tip Number 1
Get to know the company inside out! Research Clarks, their marketplace, and their brand partners. This will help you tailor your conversations and show that you're genuinely interested in helping them grow.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to account management and eCommerce. Use the STAR method to structure your answers, showcasing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Clarks.
We think you need these skills to ace Brand Partner and eComm Visual Merchendiser in Bath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Brand Partner and eComm Visual Merchandiser role. Highlight your experience in account management and ecommerce, and show us how you can optimise partner performance.
Show Off Your Data Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical skills. Give us examples of how you've used data to drive commercial decisions or improve sales performance in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We love a well-structured application that gets straight to the heart of your relevant experience and skills without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Clarks
✨Know Your Brands Inside Out
Before the interview, make sure you research the brands you'll be managing. Understand their values, target audience, and how they perform in the marketplace. This will help you demonstrate your ability to build strong relationships and optimise their performance.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've analysed trading performance and made recommendations that led to improved conversion rates or sales. This will show your commercial mindset and analytical skills.
✨Visual Merchandising Know-How
Brush up on visual merchandising best practices and be ready to share your ideas on how to present products effectively online. Discuss any tools you've used, like Amplience or Algolia, and how they helped enhance customer experience and drive sales.
✨Collaboration is Key
Highlight your experience working cross-functionally with teams like marketing and technology. Share specific examples of how you've collaborated to achieve common goals, as this role requires strong teamwork to ensure smooth execution of brand strategies.
