Retail Shops Manager in Bath, Somerset

Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team.

To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focusing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours.

Responsibilities include:

• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensure the store administration processes are carried out effectively, with audit targets achieved.
• Ensure the effective management of the stock flow process to maximise sales and minimise losses.
• Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction.
• Store P & L is monitored monthly and actions are taken to minimise controllable costs in order to achieve budgeted contribution.
• Floor control is delivered consistently, ensuring all consumers have a great brand experience.
• Reports and data provided are used to drive sales growth in-store to achieve budget.
• All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales.
• Team availability is matched to sales and/or footfall to ensure it matches consumer demand.
• All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members.
• All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set.
• All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation.
• All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance.
• Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly.
• Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies.
• All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant.
• All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken.
• Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training.

You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions.

At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

If you're ready to lead from the front and create an exceptional store experience, apply today.