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For Companies At a Glance
- Tasks: Lead a luxury store, inspire your team, and create unforgettable customer experiences.
- Company: Join the iconic Molton Brown, a leader in British luxury cosmetics.
- Benefits: Enjoy 50% staff discount, 25 days holiday, and a birthday day off!
- Why this job: Be part of a brand that values craftsmanship and offers real career growth.
- Qualifications: 2+ years in retail management, preferably in beauty or fragrance.
- Other info: Access to exclusive training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About us
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The opportunity
We are seeking an experienced Store Manager with a passion for luxury to lead our Clarks Village store!
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role
A Store Manager for Molton Brown will be the driving force of our business, demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution. Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI's and business profit through inspirational motivation. Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver. Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An engaging and successful leader
- Proven commercial acumen and P&L accountability
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations
Molton Brown | Store Manager in Westminster employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Molton Brown | Store Manager in Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's history, products, and values. This will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think about how you can demonstrate your leadership skills and commercial acumen through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Molton Brown family!
We think you need these skills to ace Molton Brown | Store Manager in Westminster
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! Share experiences that highlight your enthusiasm for high-quality brands like Molton Brown and how you can bring that passion to our store.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant retail management experience and any specific achievements in the fragrance and beauty sector that align with what we’re looking for.
Demonstrate Leadership Skills: We want to see your leadership style! Use your application to showcase examples of how you've successfully led a team, motivated staff, and achieved sales targets in previous roles. This is your chance to shine!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Molton Brown. We can’t wait to hear from you!
How to prepare for a job interview at Clarks Village
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will show your genuine interest and help you connect with the brand during the conversation.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others. Highlight any specific achievements that showcase your commercial acumen and customer-centric approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you've had to handle difficult customers or drive sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's goals, team dynamics, or opportunities for professional development. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
