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For Companies At a Glance
- Tasks: Lead the sales team and create amazing customer experiences at our Clarks Village store.
- Company: Join Molton Brown, a luxury British brand known for its iconic fragrances and quality products.
- Benefits: Enjoy £13.60 per hour, 50% staff discount, and 22 days holiday plus your birthday off!
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: 2+ years retail experience and strong leadership skills are essential.
- Other info: Opportunities for personal development and a supportive team culture await you!
The predicted salary is between 22000 - 36000 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Clarks Village Store on a full-time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown | Senior Sales Consultant in Westminster employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Molton Brown | Senior Sales Consultant in Westminster
✨Tip Number 1
Get to know Molton Brown inside out! Familiarise yourself with their products and brand values. When you walk into that interview, show us your passion for luxury and how you can embody the brand's essence.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership flair! Think of examples from your past experiences where you've successfully led a team or improved sales. We want to see how you can inspire others to achieve those KPIs!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen on being part of the Molton Brown family right from the start.
We think you need these skills to ace Molton Brown | Senior Sales Consultant in Westminster
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! Mention any relevant experience you have with high-end brands or customer service, and how that aligns with Molton Brown's values.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team. Make sure to showcase your leadership experience in your application. Share specific examples of how you've motivated and trained others in previous roles.
Personalise Your Approach: We want to see your personality! Tailor your application to reflect how you would engage with customers at Molton Brown. Use a friendly tone and include any unique selling techniques you’ve used in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Molton Brown.
How to prepare for a job interview at Clarks Village
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully influenced others or driven sales performance.
✨Master the Customer Experience
Familiarise yourself with Molton Brown's customer service principles. Be ready to discuss how you would create engaging, sensorial experiences for customers, like fragrance consultations or hand massages, to enhance their journey in-store.
✨Dress to Impress
Given the luxury nature of the brand, ensure your personal grooming is on point for the interview. Dress smartly and reflect the high standards expected at Molton Brown, as this will show your passion for the brand and its values.
