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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in British luxury cosmetics.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and 22 days holiday.
- Why this job: Be the face of a prestigious brand and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
The predicted salary is between 12 - 13 £ per hour.
About us
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Clarks Village store. This is a part-time opportunity, working 8 hours per week.
What you will do
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
An hourly rate of £12.60
A 50% staff discount to use on all of your favourite Molton Brown products
22 days holiday + Bank Holidays
A day off for your birthday!
A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
Free product allocation every quarter up to 5 Molton Brown eligible items!
Access to discounts/cashbacks from high street retailers
Enhanced family leave
Recognition Awards
Season Ticket Loans / Cycle To Work Scheme
Company Pension Scheme
Ongoing development and the opportunity to enhance your skills
A company where your voice will be heard and your opinion matters!
Learning and development opportunities within our business and across our brands
Sales Consultant in Street employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion for luxury and how you align with their ethos.
✨Tip Number 2
Practice your people skills! As a Sales Consultant, you'll be the face of the brand. Role-play with friends or family to nail down your customer service approach and personalised selling techniques. Confidence is key!
✨Tip Number 3
Dress to impress! Since personal grooming standards are high, make sure you look the part. Show up in smart attire that reflects the luxury vibe of Molton Brown. First impressions matter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team. Don’t forget to highlight your flexibility and teamwork skills in your application!
We think you need these skills to ace Sales Consultant in Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Consultant. Mention your customer service skills and any relevant experience that aligns with providing a personalised selling approach.
Highlight Teamwork Skills: We value collaboration, so don’t forget to mention your ability to work well in a team. Share examples of how you've contributed to team success in previous roles or projects.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Clarks Village
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to create a memorable experience for customers, as this aligns perfectly with the role of a Sales Consultant.
✨Demonstrate Passion for Luxury
Express your enthusiasm for luxury products and how you appreciate craftsmanship. Share any personal experiences with Molton Brown products or similar brands to show that you genuinely care about the industry and the customer experience.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview, such as conducting a fragrance consultation or demonstrating a hand and arm massage. Practise these skills beforehand so you can showcase your ability to provide a sensorial customer experience confidently.
