At a Glance
- Tasks: Ensure safety and security for guests while delivering top-notch customer service.
- Company: Join a vibrant team at Clarks Village, dedicated to guest safety.
- Benefits: Flexible shift patterns, competitive pay, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be the hero who keeps our community safe and welcoming for everyone.
- Qualifications: SIA Door Supervisor Licence and experience in security or customer service.
The predicted salary is between 24000 - 30000 £ per year.
The role
We are looking for a professional and customer-focused Guest Safety Officer to join our team.
This role is key to ensuring a safe, secure and welcoming environment for guests, Brand Partners, visitors and colleagues while delivering excellent customer service.
The role requires a shift pattern of 4 days on, 4 off and includes working days, nights, weekends and bank holidays.
Our ideal candidate will be professional, approachable and committed to providing a safe and welcoming environment.
You will be a team player with excellent customer service skills, high standard of personal hygiene, and the ability to confidently deal with a wide range of situations.
Join us and play a key role in keeping Clarks Village safe, secure and welcoming for everyone.
Key Responsibilities
- Provide a visible security presence across the centre.
- Ensure the safety and security of guests, staff, retailers and contractors.
- Conduct regular patrols and respond to incidents, emergencies and welfare concerns.
- Assist with accident reporting, incident management and first aid response (where trained).
- Support emergency procedures, including fire alarm activations and evacuations.
- Monitor and operate security systems, including CCTV and radio communications.
- Liaise with Brand Partners, emergency services and external agencies when required.
- Maintain accurate records, logs and reports.
- Follow all company policies, procedures and Health & Safety requirements.
- Deliver exceptional customer service and contribute to a positive guest experience.
ABOUT YOU
- Valid SIA Door Supervisor Licence (essential).
- Previous experience in a security, customer service or retail environment.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Flexible, reliable and able to work a rotating shift pattern.
- Strong attention to detail and commitment to high standards.
- First Aid and IOSH qualifications are advantageous but not essential.
- #J-18808-Ljbffr
Safety Officer in Street employer: Clarks Village
At Samsonite, we pride ourselves on being a fun and dynamic employer that values innovation and teamwork. Our part-time Sales Advisor role at Clarks Village offers competitive pay, bonuses, and a comprehensive Employee Assistance Programme, ensuring our team members are supported in their personal and professional growth. Join us to be part of a company that not only leads in the luggage industry but also fosters a culture of integrity, openness, and family feeling.
StudySmarter Expert Advice🤫
We think this is how you could land Safety Officer in Street
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Safety Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Clarks Village. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Safety Officer candidates.
✨Directly Apply to Clarks Village
Don’t forget to apply for the Safety Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Clarks Village.
We think you need these skills to ace Safety Officer in Street
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Clarks Village. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Clarks Village.
How to prepare for a job interview at Clarks Village
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Clarks Village.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Clarks Village.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Clarks Village.
