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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer experiences and drive sales.
- Company: Join Radley, a luxury British handbag brand with over 25 years of craftsmanship.
- Benefits: Competitive salary, training opportunities, and a chance to grow in a dynamic retail environment.
- Why this job: Be part of a creative team and make a real impact on customer satisfaction and store success.
- Qualifications: Strong leadership skills, experience in retail, and proficiency in Microsoft 365 and Power BI.
- Other info: Exciting opportunity for growth as a 'Store Manager in training' in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople.
You will motivate, inspire, train and develop your team to deliver EXCELLENCE in everything they do. You will lead your team to deliver exceptional customer experience and create a selling culture that makes the Radley customer return time and time again. You will be able to demonstrate an entrepreneurial spirit and be commercially astute, showing creativity and inspirational directive in managing your own business unit. As an Assistant Manager, you should regard your position as partnering your Store Manager, offering your manager the required support to enable the store to function smoothly and with great success. You are effectively a ‘Store Manager in training’ and under the guidance of your line manager should look to involve yourself in all aspects of store life.
Key Responsibilities
- Delivering an exceptional customer experience and being an ambassador to your team and the brand
- Sales and KPI focused and delivering growth
- Commercial acumen through effective best sellers, floor walks and money mapping
- Achieving EBITDA target and accountable for the profitability of the store through managing costs
- Growing store traffic through local marketing and store events
- People Management: recruitment / training / development / coaching / supporting Store Manager
- Actively building relationships with key contacts across the business
- Supporting Store Manager in stock allocation and control including preventing stock loss
Skills & Experience
- Great coaching and leadership skills
- Ability to remain calm under pressure
- Adept in dealing with people issues
- The ability to impact and influence business decisions
- Experience with Power BI to analyse performance
- Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint)
Radley | Assistant Manager in Street employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radley | Assistant Manager in Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Radley's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what Radley is all about.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach to delivering exceptional customer experiences.
✨Tip Number 3
Show off your commercial acumen! Be ready to discuss how you would drive sales and manage costs effectively. Think of examples from your past experiences where you've successfully increased store traffic or improved profitability – this will demonstrate your entrepreneurial spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Radley team. So, get your application in and let’s make it happen!
We think you need these skills to ace Radley | Assistant Manager in Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury handbags and accessories shine through. We want to see how you connect with our brand and its values, so don’t hold back on sharing your enthusiasm!
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your coaching and leadership abilities in your application. Share examples of how you've motivated and inspired others in previous roles.
Be Commercially Savvy: Demonstrate your commercial acumen by discussing your experience with sales targets and how you've contributed to profitability in past positions. We love seeing candidates who understand the business side of retail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Clarks Village
✨Know Your Brand
Before the interview, dive deep into Radley's history and values. Understand their commitment to quality and craftsmanship, and be ready to discuss how you can embody these principles in your role as an Assistant Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in the past. Highlight specific instances where your coaching led to improved performance or customer satisfaction, as this will resonate with their focus on people management.
✨Demonstrate Commercial Acumen
Familiarise yourself with retail metrics and be prepared to discuss how you would use data to drive sales and profitability. Mention any experience you have with tools like Power BI, as this will show you're ready to contribute from day one.
✨Engage with Customer Experience
Think about how you can enhance the customer journey at Radley. Prepare ideas for local marketing initiatives or store events that could attract more traffic, demonstrating your entrepreneurial spirit and creativity.
