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For Companies At a Glance
- Tasks: Deliver exceptional customer service and enhance shopping experiences.
- Company: Join Hatley, a fast-growing retail brand with a fun-filled story.
- Benefits: Part-time role with competitive pay and a dynamic work environment.
- Other info: Opportunity to grow within a supportive and inspiring team.
- Why this job: Be part of a passionate team making a positive impact in retail.
- Qualifications: Retail experience preferred; must be flexible and effective communicator.
The predicted salary is between 12 - 12 £ per hour.
Location: Clarks Village
Contract type: part-time
Pay: Minimum wage
Closing Date:
About Hatley
It’s Hatley’s mission to manufacture quality garments in an ecologically responsible way, and to give back to the community. Sold in 30 corporately owned stores, online, and in over 4000 independent boutiques around the world, Hatley is one of the fastest growing retail brands. With a dedicated and passionate team of motivated people, Hatley offers an inspiring and dynamic work environment.
Position Summary
The role of a Sales Associate is to deliver an exceptional customer store experience through knowledgeable, friendly and efficient service while following the direction of the Store Management team. Part-time role required. Opening and closing of the store for sickness and holidays also required.
RESPONSIBILITIES
- Customer Service
- Responsible for engaging and connecting with each customer to provide a positive shopping experience
- Recognize customer cues in order to assess their needs and enhance their shopping experience
- Seek and confidently communicate current product features and benefits to customers
- Ensure all customers have a quick and efficient cash and wrap experience while following company guidelines
- Contribute to a positive work environment
- Achieve or exceed established daily sales goals
- Promote brand loyalty programs
- Actively participate and respond to performance coaching and feedback
QUALIFICATIONS
- Previous experience in retail preferred
- Ability to communicate effectively with customers and store team
- Flexible availability (During the week and weekends)
- Ability to work in a fast-paced and deadline-oriented environment
- Must be able to perform all essential job functions identified in the “Sales Associate essential job functions”
Sales Associate / Keyholder in Somerset employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate / Keyholder in Somerset
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hatley's story and values. This way, you can show how your passion aligns with their mission of quality and community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers and enhance their shopping experience. Role-playing with a friend can help!
✨Tip Number 3
Be ready to talk numbers! Brush up on how you've achieved sales goals in the past. Sharing specific examples will show that you're results-driven and ready to contribute to Hatley’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hatley team.
We think you need these skills to ace Sales Associate / Keyholder in Somerset
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for retail and customer service. Share any experiences that highlight your ability to connect with customers and create a positive shopping experience.
Tailor Your CV: Make sure your CV is tailored to the Sales Associate role. Highlight relevant skills and experiences that align with our mission at Hatley, especially those that demonstrate your ability to work in a fast-paced environment.
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self shine through in your application. Share your story and what makes you a great fit for our team at Hatley.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Clarks Village
✨Know the Brand Inside Out
Before your interview, take some time to research Hatley’s mission and values. Understand their commitment to quality and eco-friendly practices. This will not only impress the interviewers but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Sales Associate, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can engage with customers and enhance their shopping experience, as this is crucial for the role.
✨Be Ready for Role-Playing Scenarios
Expect to be put in a role-playing situation during the interview. Practice how you would handle different customer interactions, such as dealing with complaints or upselling products. This will demonstrate your ability to think on your feet and provide excellent service.
✨Flexibility is Key
Since the role requires flexible availability, be prepared to discuss your schedule openly. Show that you’re willing to work during peak times, including weekends and holidays. This will show your commitment to the team and the store’s success.