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For Companies At a Glance
- Tasks: Lead a luxury store, inspire your team, and create unforgettable customer experiences.
- Company: Join the iconic Molton Brown, a leader in British luxury cosmetics.
- Benefits: Enjoy 50% staff discount, 25 days holiday, and a birthday day off!
- Why this job: Be part of a brand that values craftsmanship and offers real career growth.
- Qualifications: 2+ years in retail management, preferably in fragrance or beauty.
- Other info: Access to exclusive training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About us
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The opportunity
We are seeking an experienced Store Manager with a passion for luxury to lead our Clarks Village store!
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role
A Store Manager for Molton Brown will be the driving force of our business, demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution. Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation. Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver. Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An engaging and successful leader
- Proven commercial acumen
Molton Brown | Store Manager employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Molton Brown | Store Manager
✨Tip Number 1
Get to know Molton Brown inside out! Familiarise yourself with their products, values, and customer experience. This will help you stand out in interviews and show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to retail management. Think about how you would handle team dynamics and customer service challenges at Molton Brown.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Molton Brown family.
We think you need these skills to ace Molton Brown | Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your passion for high-quality products and exceptional customer service. We want to see how you connect with the Molton Brown brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant retail management experience and any specific achievements in the fragrance or beauty sector. This helps us see why you're the perfect fit for our team!
Be Authentic and Engaging: We appreciate authenticity! Write in a way that reflects your personality and leadership style. Use engaging language that showcases your ability to inspire and motivate a team, as this is key for the Store Manager position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining the Molton Brown family. We can’t wait to hear from you!
How to prepare for a job interview at Clarks Village
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, communication, and achieving sales targets.
✨Emphasise Customer Experience
Molton Brown prides itself on delivering a sensorial customer journey. Be ready to discuss how you would enhance the customer experience in-store, perhaps by sharing specific strategies or initiatives you've implemented in previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.