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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve brand goals.
- Company: Join the vibrant Mint Velvet team, known for its relaxed glamour and quality fashion.
- Benefits: Enjoy a competitive salary, 33 days holiday, staff discounts, and career growth opportunities.
- Why this job: Be part of a fast-growing brand that values creativity and collaboration in retail.
- Qualifications: Proven experience in management and a passion for delivering great customer experiences.
- Other info: Dynamic work environment with a focus on personal development and team spirit.
The predicted salary is between 24000 - 36000 £ per year.
You need to have proven experience in all areas of the Deputy Manager role, having managed a team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You will need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
As a Deputy Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as:
- Customer Focus
- Visual Excellence
- Commerciality
- Operations & Communication
- Leading the Team
Our Values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
The Role:
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail.
- Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture.
- Be proactive in driving your own personal development and continually improving your performance.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
- Achieve remarkable results across sales, costs, stock loss and payroll.
- Understand the ever-changing retail landscape and use available data to drive an omnichannel approach.
You will be rewarded with a competitive salary and great career prospects in a fast-paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.
Deputy Manager in London employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in London
✨Tip Number 1
Get to know the Mint Velvet brand inside out! Familiarise yourself with their story, values, and style. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for your interview by practising common questions related to team management and customer service. Think of examples from your past experiences that highlight your skills and how they align with Mint Velvet's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mint Velvet family.
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Your Passion for Mint Velvet: When you're writing your application, let your love for the Mint Velvet brand shine through! Share how you embody the 'Relaxed Glamour' style and why you want to be part of our journey. We want to see that you know our story and values!
Highlight Your People Management Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your experience in people management. Give us examples of how you've motivated and inspired your team in the past. We love seeing real-life stories that demonstrate your leadership skills!
Be Specific About Your Achievements: Don't just say you excelled in your previous roles; tell us how! Use specific metrics or examples to illustrate your success in driving sales, improving customer service, or enhancing team performance. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Clarks Village
✨Know Your Mint Velvet Story
Before your interview, make sure you know the Mint Velvet brand story inside out. Understand how it started and what makes it unique in the retail landscape. This will not only show your passion for the brand but also help you connect with the interviewers on a deeper level.
✨Showcase Your People Management Skills
Be ready to discuss your experience in managing teams. Prepare specific examples of how you've motivated your team, resolved conflicts, or improved performance. Highlighting your people management skills will demonstrate that you can lead and inspire others, which is crucial for the Deputy Manager role.
✨Demonstrate Customer Focus
Think of instances where you've gone above and beyond for customers. Be prepared to share stories that illustrate your commitment to delivering exceptional service. This aligns perfectly with Mint Velvet's values and will show that you understand the importance of customer satisfaction.
✨Embrace the Relaxed Glamour Aesthetic
Dress in a way that reflects the Mint Velvet style during your interview. This not only shows that you understand the brand's aesthetic but also that you embody the 'Relaxed Glamour' ethos. It’s a great way to visually communicate your fit for the role right from the start!
