At a Glance
- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant British country lifestyle brand.
- Benefits: Enjoy discounts, life assurance, and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Be part of a passionate team and make retail fun!
- Qualifications: Team player with a passion for retail and customer service.
16hrs p/w; Mon 15:15 - 19:15; Tue 11:00 - 15:00; Thu 11:00 - 15:00; Sat 11:00 - 15:00
About us
Give your career a breath of fresh (countryside) air.
For the colourful and carefree who make the most out of life, Joules is the British country lifestyle brand that encourages all of life’s adventures.
At Joules, we design clothing, accessories and homeware for all the family. Alongside a whole lot more. We are inspired by nature. We have fun. And we care.
It’s been quite a journey from when we started way back in 1989. And thanks to staying true to our roots, and a team that is always wanting to do better, we’re pleased that the adventure is as exciting as ever.
We think it’s your time to join in the fun.
Your role
SHIFTS YOU ARE APPLYING FOR:16hrs p/w; Mon 15:15 - 19:15; Tue 11:00 - 15:00; Thu 11:00 - 15:00; Sat 11:00 - 15:00
The grass is greener…at Joules!
We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store.
Flexible working options are available.
About you
As a Sales Assistant, you will be the face of Joules, where you will focus your energy on understanding the store targets and deliverables and creating a shopping experience that delivers to our customers’ needs and is unique to the Joules brand. You are keen to work as part of a team and you play your part in ensuring the retail operational standards both on the shop floor and back of house are maintained at all times. Whatever the task, you’re passionate about doing it better and realising your retail potential along the way.
We’ve packed each of our stores with character from the outside in, by choosing the most eccentric British buildings we can find, and from the inside out by stocking them with colourful characters who share our approach to style.
Still not sure if the grass is greener?
As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play.
To find out more about our benefits see below.
This is a truly great time to be part of an inspirational and passionate team here at Joules – so if you do not want to miss out on being part of something special - click ‘Apply Now\' below.
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
- A bold and vibrant place to work
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email retail_joulesHR@next.co.uk (please include \'Workplace Adjustments\' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
#J-18808-LjbffrJoules | Sales Assistant (16 hrs) in Street employer: Clarks Village
At Joules, we pride ourselves on being an exceptional employer that values creativity, teamwork, and a vibrant work culture. Our Sales Assistants enjoy flexible working hours, generous discounts on our products, and a supportive environment that encourages personal and professional growth. Join us in a unique retail setting where your contributions are recognised and rewarded, making every day an adventure in the British countryside lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Joules | Sales Assistant (16 hrs) in Street
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Clarks Village, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Clarks Village!
We think you need these skills to ace Joules | Sales Assistant (16 hrs) in Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Clarks Village, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Clarks Village and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Clarks Village that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Clarks Village
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
