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- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve brand goals.
- Company: Join Mint Velvet, a fast-growing fashion brand known for its Relaxed Glamour style.
- Benefits: Enjoy a competitive salary, 33 days holiday, staff discounts, and career growth opportunities.
- Why this job: Be part of a vibrant team shaping the future of retail with stylish, quality fashion.
- Qualifications: Proven experience in management and a passion for delivering great customer service.
- Other info: Dynamic work environment with a focus on personal development and team collaboration.
The predicted salary is between 24000 - 36000 £ per year.
You need to have proven experience in all areas of the Deputy Manager role - having managed a team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
As a Deputy Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as:
- Customer Focus
- Visual Excellence
- Commerciality
- Operations & Communication
- Leading the Team
All while living and representing the Mint Velvet brand values:
- With Soul
- Courage & Resilience
- Passion & Drive
- Entrepreneurial Spirit
- Collaborative
The Role:
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail.
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture.
- Be proactive in driving your own personal development and continually improving your performance.
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Follow and adhere to all policies and procedures and run a sound and robust operation.
- Achieve remarkable results across sales, costs, stock loss and payroll.
- Understand the ever-changing retail landscape and use available data to drive an omnichannel approach.
You’ll be rewarded with a competitive salary and great career prospects in a fast-paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.
Deputy Manager employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the Mint Velvet brand inside out! Familiarise yourself with their story, values, and style. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate, but someone who truly gets what Mint Velvet is all about.
✨Tip Number 2
Show off your people management skills! Think of examples where you've led a team to success or turned around a challenging situation. Be ready to share how you inspire and motivate others, as this is key for a Deputy Manager role.
✨Tip Number 3
Prepare to discuss how you can drive sales and enhance customer experience. Bring ideas on how to achieve those KPIs mentioned in the job description. This shows you’re proactive and ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Mint Velvet family right from the start.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Know the Brand Inside Out: Before you start writing your application, make sure you know the Mint Velvet story and values. Show us how you embody the brand's spirit in your experience and why you're the perfect fit for the Deputy Manager role.
Tailor Your Application: Don’t just send a generic CV! Highlight your people management skills and any relevant experience that aligns with the Deputy Manager responsibilities. We want to see how you can lead and inspire a team while delivering exceptional service.
Showcase Your Achievements: Use specific examples to demonstrate how you've achieved results in previous roles. Whether it’s boosting sales or improving customer satisfaction, we love to see quantifiable successes that reflect your capabilities.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Mint Velvet!
How to prepare for a job interview at Clarks Village
✨Know Your Mint Velvet Story
Before your interview, make sure you know the Mint Velvet brand story inside out. Understand how it started and what makes it unique. This will not only show your passion for the brand but also help you connect with the interviewers on a deeper level.
✨Showcase Your People Management Skills
Be ready to discuss your experience in managing teams. Prepare specific examples of how you've motivated your team and delivered great customer service. Highlight any KPIs you've achieved and how you fostered a high-performing culture.
✨Demonstrate Your Understanding of Retail Trends
Research the current retail landscape and be prepared to discuss how Mint Velvet fits into it. Bring ideas on how to enhance customer experience and drive sales, showing that you can think strategically about the business.
✨Embody the Mint Velvet Values
During the interview, reflect the values of Mint Velvet: courage, resilience, and collaboration. Share personal stories that demonstrate these traits, and show how you can be an inspirational role model for the team.
