At a Glance
- Tasks: Lead a team to maintain cleanliness at a vibrant shopping centre.
- Company: Join Mitie, the UK's leading facilities management company.
- Benefits: Enjoy flexible benefits, discounts, and financial wellbeing support.
- Other info: Opportunities for training and career progression await you!
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Supervisory experience in cleaning and strong communication skills required.
The predicted salary is between 28000 - 29000 £ per year.
We at Mitie are offering a full-time position as a Cleaning Supervisor at Clarks Village, Somerset. Within the role you will join an established, professional team, leading in daily operations, to maintain the cleanliness and upkeep of a large outdoor shopping centre in Street, Somerset.
You will be responsible for the management of equipment, keeping all tools clean, tidy and in safe working order, meeting all agreed Service Level Agreements. Build your knowledge and understanding of the designated cleaning areas, when work needs to be carried out and develop a sound understanding of all cleaning equipment and chemicals used while following Health and Safety requirements. You will need to complete training required to deliver the cleaning role. You will need to be able to work within a team as well as working under your own initiative.
Positive and productive working relationships with all customers must be built, ensuring to deliver excellent customer service, seeking ways to continuously improve and exceed expectations. The role consists of but isn't limited to:
- Inspection and quality control
- Supervising daily routine cleaning tasks
- Routine patrolling including inspections
- Exceptional customer service
- Leading waste management
- Machine use
- Training staff
- Health and Safety Compliance
The ideal candidate for the position is punctual, has high standards of personal hygiene and upkeep, has a high level of written and oral skills, and has a Right to Work in the UK. Must have at least two years supervisory experience in cleaning. A flexible approach to the role is required. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. Does this look like the role for you? Apply now. Together our diversity makes us stronger.
Cleaning Supervisor (40.25hrs) employer: Clarks Village
At Mitie, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our Cleaning Supervisors at Clarks Village, Somerset. Our commitment to employee growth is evident through diverse training opportunities and a flexible benefits scheme tailored to suit individual lifestyles, including access to a virtual GP and financial wellbeing assistance. Join us to be part of a professional team that values hard work and recognises achievements, ensuring you have the tools and support needed to excel in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor (40.25hrs)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous supervisory experience aligns with the role of Cleaning Supervisor at Clarks Village.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams in the past. Highlight any situations where you improved processes or boosted team morale.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Cleaning Supervisor (40.25hrs)
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your supervisory experience in cleaning. We want to see how you've led teams and maintained high standards in previous roles, so don’t hold back on those details!
Tailor Your Application:Take a moment to customise your application for the Cleaning Supervisor role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Professional and Personable:Since customer service is key, let your personality shine through! We appreciate a friendly tone, but keep it professional. Show us that you can build positive relationships while maintaining high standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mitie.
How to prepare for a job interview at Clarks Village
✨Know Your Cleaning Equipment
Familiarise yourself with the cleaning equipment and chemicals mentioned in the job description. Be ready to discuss how you ensure they are used safely and effectively, as well as your experience in managing these tools.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully supervised a team in the past. Highlight your ability to lead by example, maintain high standards, and foster positive relationships within your team.
✨Emphasise Customer Service
Since exceptional customer service is key, think of specific instances where you've gone above and beyond for customers. Be ready to explain how you would handle customer interactions at Clarks Village.
✨Show Your Commitment to Health and Safety
Be prepared to discuss your understanding of health and safety regulations in cleaning. Share any relevant training or certifications you have, and how you ensure compliance in your previous roles.
