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For Companies At a Glance
- Tasks: Lead our Clarks Village store and inspire a passionate team.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics.
- Benefits: Enjoy 50% staff discount, 25 days holiday, and free product allocation.
- Why this job: Be part of a brand that values craftsmanship and customer experience.
- Qualifications: 2+ years retail management experience, preferably in beauty or fragrance.
- Other info: Access to ongoing development and exclusive e-learning opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About us
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The opportunity
We are seeking an experienced Store Manager with a passion for luxury to lead our Clarks Village store!
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role
A Store Manager for Molton Brown will be the driving force of our business, demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution. Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation. Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver. Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An engaging and successful leader
- Proven commercial acumen and P&L accountability
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations
Molton Brown | Store Manager in City of Westminster employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Molton Brown | Store Manager in City of Westminster
✨Tip Number 1
Get to know Molton Brown inside out! Familiarise yourself with their products, values, and customer experience. This will help you stand out in interviews and show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think about how you can demonstrate your leadership skills and commercial acumen through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Molton Brown family.
We think you need these skills to ace Molton Brown | Store Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! Share experiences that highlight your passion for high-quality brands like Molton Brown and how you can bring that enthusiasm to the team.
Tailor Your Experience: Make sure to customise your application to reflect your retail management experience. Highlight specific achievements in previous roles that demonstrate your ability to drive sales and lead a team effectively.
Emphasise Customer Centricity: We want to know how you prioritise customer experience! Include examples of how you've created memorable shopping experiences in the past and how you plan to do the same at Molton Brown.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Molton Brown.
How to prepare for a job interview at Clarks Village
✨Know Your Fragrance
Familiarise yourself with Molton Brown's signature fragrances and product lines. Being able to discuss specific scents and their notes will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and develop staff, as well as how you've achieved sales targets. This will demonstrate that you're the engaging leader they're looking for.
✨Understand Customer Experience
Research what makes a customer journey exceptional at Molton Brown. Be ready to discuss how you would enhance the sensorial experience for customers in-store, aligning with their customer service principles.
✨Be Ready for Strategic Questions
Expect questions about your strategic thinking and commercial acumen. Prepare to discuss how you've maximised business opportunities in previous roles, including any experience with P&L accountability.
