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For Companies At a Glance
- Tasks: Lead the sales team and create unforgettable customer experiences at our Clarks Village store.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics since 1971.
- Benefits: Enjoy £13.60 per hour, 50% staff discount, and 22 days holiday.
- Why this job: Be a brand ambassador and inspire others while working with luxury products.
- Qualifications: 2+ years retail experience and strong leadership skills required.
- Other info: Dynamic environment with opportunities for personal growth and development.
The predicted salary is between 28 - 30 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Clarks Village Store on a full-time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday +
Molton Brown | Senior Sales Consultant in City of Westminster employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Molton Brown | Senior Sales Consultant in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's history, products, and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Practice your sales pitch! As a Senior Sales Consultant, you'll need to demonstrate your ability to engage customers. Role-play with a friend or in front of the mirror, showcasing how you'd provide a personalised selling experience. This will help you feel more confident during the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Molton Brown. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s make this happen!
We think you need these skills to ace Molton Brown | Senior Sales Consultant in City of Westminster
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Molton Brown shine through! Share why you’re excited about the brand and how you connect with its values. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Relevant Experience: Make sure to showcase your retail experience, especially any supervisory roles. We’re looking for someone who can lead and motivate a team, so include specific examples of how you've done this in the past. It’ll help us see you as a strong candidate!
Be Personable and Engaging: Your written application should reflect your communication style. Use a friendly tone and be engaging—after all, we’re looking for someone who can connect with customers and the team alike. Let your personality come through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and you’re good to go!
How to prepare for a job interview at Clarks Village
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Familiarise yourself with their signature fragrances and customer service principles. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or influenced others. Highlight how you can drive sales and achieve KPIs through effective team management.
✨Engage with Sensory Experiences
Molton Brown is all about creating unique customer experiences. Be ready to discuss how you would implement sensorial selling techniques, like fragrance consultations or hand massages. Think of ways to make the customer journey memorable and share those ideas during your interview.
✨Dress to Impress
Given the luxury nature of the brand, your personal grooming and attire should reflect that. Dress smartly and ensure you present yourself in a way that aligns with Molton Brown's high standards. This will not only boost your confidence but also demonstrate your understanding of the brand's image.
