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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in British luxury cosmetics.
- Benefits: Enjoy competitive pay, generous discounts, and a birthday day off!
- Why this job: Be the face of a prestigious brand and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
The predicted salary is between 10 - 15 £ per hour.
About us
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Clarks Village store. This is a part-time opportunity, working 8 hours per week.
What you will do
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude.
- With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values.
- You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI's and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Sales Consultant in Chester-le-Street employer: Clarks Village
Contact Detail:
Clarks Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Chester-le-Street
✨Tip Number 1
Get to know Molton Brown inside out! Familiarise yourself with our products and brand values. This way, when you walk into that interview, you can show your passion for luxury and demonstrate how you embody our brand ethos.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down your approach to customer service scenarios. Remember, as a Sales Consultant, you'll be the face of our brand, so confidence is key!
✨Tip Number 3
Show off your personal grooming standards! Dress smartly and present yourself well during interviews. We want to see that you have a passion for luxury and take pride in your appearance, just like we do at Molton Brown.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to highlight your flexibility and teamwork skills in your application!
We think you need these skills to ace Sales Consultant in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share why you’re excited about working with Molton Brown and how you connect with our brand values. We want to see that you truly understand what makes us special.
Highlight Your Customer Service Skills: As a Sales Consultant, excellent customer service is key. Use your application to showcase any relevant experience you have in providing top-notch service. We’re looking for examples that demonstrate your ability to create memorable customer experiences!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique qualities and how they make you a great fit for our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Molton Brown family!
How to prepare for a job interview at Clarks Village
✨Know Your Products
Before the interview, make sure you familiarise yourself with Molton Brown's range of products. Understand their unique selling points and be ready to discuss your favourite items. This shows your passion for luxury and helps you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can create a personalised experience for customers, just like the fragrance consultations or hand massages mentioned in the job description.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be ready to share instances where you've successfully collaborated with others. Highlight your ability to work well in a team and how you contribute to achieving common goals, especially in a retail environment.
✨Dress to Impress
Given the emphasis on personal grooming standards, ensure you present yourself well for the interview. Dress smartly and reflect the luxury brand image of Molton Brown. This not only shows respect for the company but also aligns with their values.
