Senior Ecommerce Trading Manager
Location: Street, Somerset (Hybrid 2-3 days onsite)
At Clarks, we're accelerating our ecommerce growth journey and looking for an experienced ecommerce leader to take ownership of trading performance across our European ecommerce business.
This role sits at the heart of our European ecommerce business, owning trading performance across multiple markets and leading a team responsible for creating exceptional online customer experiences. As Senior Ecommerce Trading Manager, you'll combine commercial instinct with data-driven decision making to drive profitable sales. Working closely with marketing, merchandising and cross-functional stakeholders, you'll identify opportunities, influence priorities and turn insight into action, ensuring our ecommerce channels consistently deliver against ambitious growth targets.
This is a highly visible leadership role with responsibility for driving ecommerce growth across a sizeable multi-market business. You'll lead a talented trading team, shape commercial priorities, and play a key role in delivering the next phase of Clarks' digital transformation.
What You'll Be Doing
- Own ecommerce trading performance across multiple European markets.
- Lead, coach and develop a high-performing ecommerce trading team.
- Drive sales, conversion, AOV and profitable growth through data-led decision making.
- Develop and execute trading calendars, promotional strategies and merchandising plans.
- Monitor performance daily, weekly and monthly, identifying opportunities and taking action quickly.
- Partner with marketing, merchandising, finance, digital product and customer experience teams to deliver commercial objectives.
- Use customer, product and trading insights to optimise onsite experiences and customer journeys.
- Lead conversion optimisation initiatives to improve customer engagement and commercial performance.
- Influence strategic priorities while remaining close to day-to-day trading activity.
- Ensure ecommerce channels consistently deliver against ambitious growth targets.
About You
We're looking for a commercially focused ecommerce leader who thrives in a fast-paced retail environment and knows how to balance strategic thinking with hands-on execution. You'll be an inspiring people manager, comfortable coaching high-performing teams, challenging the status quo and making decisions at pace. If you have a strong track record of driving ecommerce growth, optimising onsite performance and delivering measurable commercial results within a fashion, footwear or consumer retail business, we'd love to hear from you.
You'll bring:
- Significant experience within ecommerce trading, digital trading or ecommerce leadership roles.
- A proven track record of growing online sales and improving commercial performance.
- Strong experience in retail, fashion, footwear, lifestyle or consumer brands.
- Expertise in ecommerce trading, onsite merchandising and conversion optimisation.
- Strong analytical capability with the ability to translate insight into action.
- Experience leading and developing teams.
- Excellent stakeholder management skills and the ability to influence across multiple functions.
- A proactive and results-oriented approach with strong commercial acumen.
Why Join Clarks?
This is an opportunity to shape the future of ecommerce within one of the world's most recognisable retail brands. You'll have real ownership, real influence and the opportunity to make a visible impact across a complex, multi-market ecommerce operation.
What We Offer
- Competitive salary
- Hybrid working options (2-3 days onsite)
- Career development and progression opportunities
- Comprehensive benefits package
Why Join Us
Join a business where ecommerce is a strategic priority and digital transformation is well underway. You'll work with talented colleagues across multiple disciplines, influence meaningful commercial decisions and help drive the next stage of growth for a global brand.
About Clarks
For almost 200 years, Clarks has been defining footwear innovation and craftsmanship. Today, we're a global retailer serving customers through stores, wholesale partners and digital channels across the world. As we continue to evolve our ecommerce capabilities, there has never been a more exciting time to join the business.
Disclaimer
Clarks is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified individuals regardless of background.
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Senior Ecommerce Trading Manager in Street employer: Clarks Outlet
At Clarks, we pride ourselves on being more than just a shoe brand; we are a family that values innovation and teamwork. As an Assistant Store Manager in our Longwell Green location, you will thrive in a supportive work culture that encourages personal growth and leadership development, all while enjoying benefits like a Clarks Discount Card and a Store Bonus Scheme. Join us in creating memorable customer experiences in a vibrant retail environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Trading Manager in Street
✨Get to Know Your E-commerce Community
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✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Clarks Outlet for the Senior Ecommerce Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Clarks Outlet as a Senior Ecommerce Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Clarks Outlet’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Ecommerce Trading Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Clarks Outlet, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Clarks Outlet's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Clarks Outlet. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Clarks Outlet
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Clarks Outlet uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Clarks Outlet. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
