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- Tasks: Deliver exceptional customer experiences while achieving sales targets and maintaining store standards.
- Company: Join Clarks, a heritage brand redefining footwear since 1825 with innovation and craftsmanship at its core.
- Benefits: Enjoy great training, career progression, and the chance to make an impact in a global business.
- Why this job: Be part of a legacy brand celebrating 200 years of comfort and style, with opportunities for personal growth.
- Qualifications: No specific qualifications required; just bring your passion for sales and customer service!
- Other info: Work in a dynamic environment where your contributions directly influence the store's success.
The predicted salary is between 18000 - 30000 £ per year.
Join us at Clarks, where we’ve been creating quality footwear for over 200 years. We’re looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.
About the role
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
What you’ll do
- Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintains a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks
Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.
Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.
Progress is woven into our DNA. Whether we’re pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.
Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.
If you’re ready to lead from the front and create an exceptional store experience, apply today.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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Selling Team Member employer: Clarks group
Contact Detail:
Clarks group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Selling Team Member
✨Tip Number 1
Familiarise yourself with Clarks' product range and history. Understanding the brand's heritage and key products will help you connect with customers and sell effectively.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will boost your confidence in delivering the appropriate selling models and articulating product features.
✨Tip Number 3
Stay updated on retail trends and customer service best practices. Being knowledgeable about current retail strategies can set you apart during interviews and show your commitment to the role.
✨Tip Number 4
Demonstrate your passion for customer service by sharing personal experiences where you went above and beyond for a customer. This will highlight your suitability for creating an exceptional shopping experience.
We think you need these skills to ace Selling Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations for the Selling Team Member position at Clarks. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered exceptional service in previous roles, as this is crucial for the role at Clarks.
Showcase Sales Achievements: Include any sales targets you have met or exceeded in past positions. Use quantifiable metrics to demonstrate your ability to achieve KPIs, which is a key aspect of the role.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Mention why you want to work for Clarks specifically and how you can contribute to their legacy of craftsmanship and customer satisfaction.
How to prepare for a job interview at Clarks group
✨Know the Brand Inside Out
Before your interview, make sure you research Clarks thoroughly. Understand their history, values, and product range. Being able to discuss their iconic shoes and recent innovations will show your genuine interest in the brand.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales abilities during the interview. Think of examples where you've successfully met targets or provided excellent customer service. Be ready to explain how you would apply Clarks' selling models in real scenarios.
✨Dress the Part
Since Clarks has a strong emphasis on appearance, ensure you dress smartly for the interview. Wear something that reflects the brand's style while also being comfortable. This shows that you understand the importance of maintaining a professional image.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the store. This demonstrates your enthusiasm and commitment to the position.