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For Companies At a Glance
- Tasks: Oversee IT service providers and manage service-related issues while engaging stakeholders.
- Company: Renowned retail and service organisation with a focus on excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in IT service delivery.
- Qualifications: ITIL qualifications and experience with service management tools required.
- Other info: Exciting role with potential for career advancement in retail IT operations.
The predicted salary is between 36000 - 60000 £ per year.
A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organization.
Ideal candidates will have ITIL qualifications and hands-on experience in service management tools. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations.
Remote Service Delivery Manager – IT Ops & Stakeholder Excellence in London employer: Clarks group
Contact Detail:
Clarks group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Service Delivery Manager – IT Ops & Stakeholder Excellence in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and IT sectors. Attend industry events or webinars to meet potential employers and showcase your expertise in service delivery management.
✨Tip Number 2
Prepare for those interviews by brushing up on your stakeholder engagement skills. Think of examples where you've built trusted relationships and resolved service-related issues effectively. We want you to shine!
✨Tip Number 3
Showcase your ITIL qualifications and hands-on experience with service management tools during discussions. Be ready to explain how these skills can enhance service excellence and operational integration in retail IT operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Service Delivery Manager – IT Ops & Stakeholder Excellence in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Service Delivery Manager role. Highlight your ITIL qualifications and any hands-on experience with service management tools to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role, focusing on your ability to manage stakeholder relationships and service-related issues in retail IT operations.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or enhanced stakeholder engagement in previous roles to demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clarks group
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL qualifications before the interview. Be ready to discuss how you've applied ITIL principles in previous roles, especially in service management. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in the past. Think about specific situations where you built trust and resolved service-related issues. This will demonstrate your ability to manage relationships and navigate complex organisational dynamics.
✨Familiarise Yourself with Service Management Tools
Since hands-on experience with service management tools is crucial, be ready to discuss the tools you've used. Highlight any specific achievements or improvements you've made using these tools, as this will illustrate your practical knowledge and problem-solving skills.
✨Balance Contract Management and Service Excellence
Be prepared to talk about your experience with contract management and how it ties into delivering service excellence. Share examples of how you've balanced these aspects in your previous roles, particularly in retail IT operations, to show that you can handle the demands of the position.
