At a Glance
- Tasks: Engage customers by selling shoes and accessories while achieving sales targets.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant team culture.
- Other info: Opportunity for personal development and growth within the company.
- Why this job: Be part of a dynamic environment where your contributions directly impact customer satisfaction and sales success.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Responsibilities:
- Support the achievement of key store KPIs by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Franchise Sales Team Member employer: Clarks group
Clarks is an exceptional employer that prioritises a supportive and dynamic work environment, perfect for those looking to thrive in retail. With a strong focus on employee development, we offer comprehensive training and growth opportunities, ensuring that our team members can achieve their personal and professional goals while delivering outstanding customer experiences. Located in a vibrant area, our store fosters a culture of teamwork and integrity, making it an ideal place for individuals passionate about footwear and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Sales Team Member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interactions.
✨Tip Number 2
Demonstrate your customer service skills by engaging with potential customers in a friendly and approachable manner. Practising active listening can help you better understand their needs and enhance their shopping experience.
✨Tip Number 3
Showcase your ability to maintain high retail standards by discussing any previous experience in visual merchandising or stock management. Highlighting your attention to detail can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle compliance and safety procedures in a retail environment. Being knowledgeable about health and safety practices will demonstrate your commitment to maintaining a safe shopping space for customers and staff.
We think you need these skills to ace Franchise Sales Team Member
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the key responsibilities and expectations. Tailor your application to highlight how your skills and experiences align with the requirements of the Franchise Sales Team Member position.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous retail or sales experience you have. Mention specific achievements related to sales targets or customer service that demonstrate your ability to meet KPIs and deliver a great consumer experience.
Showcase Your Knowledge:Demonstrate your understanding of the Clarks brand and its products in your application. Mention any relevant product knowledge or experience with similar brands to show that you can effectively sell shoes and accessories.
Professional Presentation:Ensure your CV and cover letter are well-structured and free from errors. Use a professional tone while still being personable. Remember, first impressions count, so make sure your application reflects the smart appearance expected by the company.
How to prepare for a job interview at Clarks group
✨Know the Brand Inside Out
Before your interview, make sure you research Clarks thoroughly. Understand their history, values, and product range. Being able to discuss their shoes and accessories confidently will show your genuine interest in the brand.
✨Demonstrate Sales Skills
Prepare to showcase your sales abilities during the interview. Think of examples where you've successfully met targets or KPIs in previous roles. Be ready to explain how you would apply similar techniques to sell Clarks products.
✨Emphasise Customer Experience
Since providing a great consumer experience is key, be prepared to discuss how you would enhance customer interactions. Share specific strategies or experiences that highlight your ability to create a positive shopping environment.
✨Dress the Part
Make sure to dress smartly for your interview, reflecting the Clarks brand image. Wearing appropriate attire not only shows respect but also demonstrates your understanding of the company's expectations regarding appearance.
