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For Companies At a Glance
- Tasks: Lead the sales team and manage store operations to achieve commercial goals.
- Company: Join Clarks, a heritage brand redefining footwear since 1825.
- Benefits: Great training, career progression, and a chance to make your mark.
- Why this job: Be part of a legacy while driving innovation in a global business.
- Qualifications: Retail management experience, strong coaching skills, and effective communication.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputising for the Store Manager in their absence when required.
Responsibilities
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the Store Manager.
Qualifications
- You’re a confident, hands-on leader with proven retail management experience and a track record of achieving targets.
- You know how to motivate a team, communicate clearly, and make sound commercial decisions.
- You’re organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.
- Good retail experience including in a management role, leading a team.
- Strong coaching skills.
- Effective communicator who can provide clarity to individuals or teams on what is required of them and why.
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficient in supporting with people processes and team development.
- Good experience in delivering and exceeding sales and targets.
- Proactive with good organisation skills to initiate completion of tasks without direction or supervision.
- Good commercial skills.
- IT proficient with the ability to use a range of systems to manage in-store activity.
- Good knowledge of and experience in Visual Merchandising.
About Clarks
Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825. Progress is woven into our DNA. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact.
Why join us?
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
Deputy Store Manager employer: Clarks group
Contact Detail:
Clarks group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Clarks' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their legacy.
✨Tip Number 2
Practice your selling behaviours! Since the role is all about leading a sales team, think of examples from your past experiences where you’ve motivated others or exceeded targets. Be ready to share these stories during your chat.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you're engaged and keen to learn more about how you can contribute to the store's success. Think about what you want to know regarding team dynamics or sales strategies.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about the role and how you can inspire others!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail management. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Clarks group
✨Know Your Stuff
Make sure you’re well-versed in Clarks' history and product range. Being able to discuss their iconic shoes and recent innovations will show your passion and knowledge, which is key for a Deputy Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching abilities and how you’ve motivated others to achieve sales targets. This will demonstrate that you can step up in the Store Manager's absence.
✨Engage with Customer Experience
Be ready to discuss how you would use customer feedback to improve store operations. Showing that you understand the importance of CSAT insights and how they can enhance the shopping experience will set you apart.
✨Demonstrate Your Organisational Skills
Think of specific instances where you’ve effectively prioritised tasks in a retail environment. Discuss how you balance operational needs with creating a welcoming atmosphere, as this is crucial for the role.
