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- Tasks: Manage brand partnerships and optimise ecommerce performance for Clarks Marketplace.
- Company: Join a leading footwear brand with a focus on innovation and collaboration.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of ecommerce and visual merchandising in a dynamic environment.
- Qualifications: Experience in account management and ecommerce visual merchandising required.
- Other info: Work 2-3 days a week in a vibrant office atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week.
Purpose: Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience.
Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite — from categorisation and navigation to banners, content, and campaign execution.
Accountabilities:
- Brand Partnerships & Account Management
- Act as the main point of contact for marketplace brand partners, building strong, trusted relationships.
- Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice.
- Support with the onboarding of new brands and products, ensuring all commercial and content requirements are met.
- Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity.
- Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies.
- Ecommerce Trading & Performance Optimisation
- Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through.
- Make data-led recommendations around pricing, promotions, product mix, and onsite placement.
- Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar.
- Use performance data to prioritise actions that increment sales and improve customer experience.
- Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys.
- Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information.
- Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans.
- Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards.
- Continuously optimise onsite presentation based on performance insights and customer behaviour.
- Collaboration & Ways of Working
- Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology.
- Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution.
- Support continuous improvement of marketplace processes, tools, and ways of working.
Key Performance Indicators:
- NTO/GM/Unit sales (by brand/by product)
- Conversion (UX/UI, site content performance from visit to A2B)
- Return rate
Skills, Knowledge and Experience:
- A confident self-starter with ability (and evidence) of being able to work under pressure and in a fast-paced environment.
- Experience with using the following tooling: Amplience, Akeneo, Algolia, Marketplacer and GA4.
- Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser.
- Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions.
- In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able to demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth.
- Excellent communication skills, confident to work cross functionally and influence where required.
- Excellent attention to detail, capable of ensuring accuracy and high standards at all times.
- Enthusiastic, positive, with a determination to achieve results.
Brand Partner and eComm Visual Merchendiser in Chester-le-Street employer: Clarks group
Contact Detail:
Clarks group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Partner and eComm Visual Merchendiser in Chester-le-Street
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace strategies. We want to see you shine, so practice your answers to common questions and think about how your skills align with their needs.
✨Tip Number 3
Showcase your creativity! As a Visual Merchandiser, your portfolio is key. Make sure it highlights your best work and demonstrates your understanding of eCommerce trends. We love seeing innovative ideas!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make an impact in the marketplace.
We think you need these skills to ace Brand Partner and eComm Visual Merchendiser in Chester-le-Street
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Brand Partner and eComm Visual Merchandiser role. Highlight your experience in account management and ecommerce, and show us how you can optimise partner performance.
Show Off Your Data Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical skills. Give us examples of how you've used data to drive commercial decisions in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We love a well-structured application that gets straight to the heart of your relevant experience and skills without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Clarks group
✨Know Your Brands Inside Out
Before the interview, make sure you research the brands you'll be working with. Understand their values, target audience, and recent campaigns. This will help you demonstrate your knowledge and show that you're genuinely interested in optimising their performance on the Clarks Marketplace.
✨Showcase Your Data Skills
Since this role involves a lot of data analysis, be prepared to discuss your experience with tools like GA4 and how you've used data to drive commercial decisions. Bring examples of how you've identified growth opportunities or improved conversion rates in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as onboarding a new brand or optimising product presentation. Think through your past experiences and be ready to share concrete examples that highlight your problem-solving skills and ability to work under pressure.
✨Demonstrate Your Collaborative Spirit
This role requires working closely with various teams, so be ready to discuss how you've successfully collaborated in the past. Share examples of how you've built strong relationships with colleagues or partners, and how that led to successful outcomes.
