At a Glance
- Tasks: Manage Clarks Marketplace, optimise partner performance, and enhance customer experience.
- Company: Join a historic brand with a collaborative culture in Street, Somerset.
- Benefits: Flexible working, career development, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Be at the forefront of eCommerce and visual merchandising in a dynamic role.
- Qualifications: Experience in account management, eCommerce, and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
Location: Street, Somerset. Situated in the same building where the company was founded in 1825!
What You'll Be Doing:
- Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience.
- Understanding both how brands operate commercially and how e-commerce sites convert traffic into sales, you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented on-site — from categorisation and navigation to banners, content, and campaign execution.
- Act as the main point of contact for marketplace brand partners, building strong, trusted relationships.
- Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice.
- Support with the onboarding of new brands and products, ensuring all commercial and content requirements are met.
- Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity.
- Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies.
- Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through.
- Make data-led recommendations around pricing, promotions, product mix, and onsite placement.
- Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar.
- Use performance data to prioritise actions that drive incremental sales and improve customer experience.
- Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information.
- Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans.
- Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards.
- Continuously optimise onsite presentation based on performance insights and customer behaviour.
Collaboration & Ways of Working:
- Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology.
- Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution.
- Support continuous improvement of marketplace processes, tools, and ways of working.
What You'll Bring:
- A confident self-starter with the ability (and evidence) of being able to work under pressure and in a fast-paced environment.
- Experience with using the following tooling: Amplience, Akeneo, Algolia, Marketplacer and GA4.
- Motivated by driving positive commercial outcomes, you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser.
- Commercially minded with strong data analytical skills, you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions.
- In-depth knowledge of Website Optimisation techniques/tools and E-commerce best practice, you will be able to demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth.
- Excellent communication skills, confident to work cross-functionally and influence where required.
- Excellent attention to detail, capable of ensuring accuracy and high standards at all times.
- Enthusiastic, positive, with a determination to achieve results.
What We Offer:
- Flexible / hybrid working options.
- Career development and progression opportunities.
- Supportive and collaborative culture.
Disclaimer: This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Brand Partner and eComm Visual Merchandiser in Chester-le-Street employer: Clarks group
As a Brand Partner and eComm Visual Merchandiser at Clarks, you will join a historic company with a rich heritage dating back to 1825, located in the heart of Street, Somerset. We pride ourselves on fostering a supportive and collaborative culture that encourages career development and progression, while offering flexible working options to ensure a healthy work-life balance. With a focus on optimising partner performance and delivering exceptional customer experiences, this role provides a unique opportunity to grow within a dynamic team dedicated to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Partner and eComm Visual Merchandiser in Chester-le-Street
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Clarks or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with eCommerce visual merchandising and brand management. This will help you stand out and demonstrate your expertise in a tangible way.
✨Tip Number 3
Prepare for the interview by researching Clarks' marketplace strategies and recent campaigns. Being knowledgeable about their current initiatives shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Brand Partner and eComm Visual Merchandiser in Chester-le-Street
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Brand Partner and eComm Visual Merchandiser role. Highlight your experience with e-commerce and visual merchandising, and show us how you can optimise partner performance.
Show Off Your Data Skills:Since this role involves a lot of data analysis, don’t forget to mention any tools you’ve used like GA4 or other analytics platforms. We want to see how you’ve used data to drive commercial decisions in the past!
Be Personable:We love a confident self-starter! In your application, let your personality shine through. Share examples of how you've built strong relationships with partners or teams, as collaboration is key in this role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Clarks group
✨Know Your Brands Inside Out
Before the interview, make sure you research the brands you'll be working with. Understand their values, target audience, and how they position themselves in the market. This will help you demonstrate your knowledge and show that you're genuinely interested in optimising their performance on the Clarks Marketplace.
✨Showcase Your Data Skills
Since this role requires strong data analytical skills, come prepared with examples of how you've used data to drive commercial decisions in the past. Be ready to discuss specific tools like GA4 or any other relevant software you've used to analyse performance and make recommendations.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as onboarding a new brand or optimising product visibility. Think through your past experiences and prepare to share how you approached similar challenges, focusing on your problem-solving skills and collaborative approach.
✨Demonstrate Your Communication Skills
As a key point of contact for marketplace brand partners, strong communication is essential. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their collaboration processes, showing that you're proactive and engaged.
