Office Admin Assistant in Ringmer

Looking for a new challenge? Then why not come and join us at Clarks Glass & Glazing Ltd - A leading Window, Door and Conservatory installer in East Sussex. We have an urgent vacancy for an administrator to join our friendly team.

The role is based fully in our Ringmer, East Sussex office, working as part of a small team, providing amazing customer service and administrative support to our wonderful customers, contracts and suppliers, as well as our brilliant team of people.

Successful candidates need to be:

• Great with customers and have amazing telephone technique.
• Reliable and dependable.
• Organised, able to complete tasks under little supervision.
• Adaptable to change in a fast-paced environment.
• Possessing a common-sense approach to work.

The successful candidate also needs to have:

• Good verbal and written communication skills.
• A friendly telephone manner and able to take information to book appointments, take payments or deal with queries.
• Ability to deal with customers/suppliers on a face-to-face basis to make them feel welcome to the building.
• A good knowledge of well-known software programs used in daily office administration functions such as word processors (Outlook and Word are essential, Intermediate Excel would be desirable).
• Able to use a Customer Relations Management software package designed for window companies called Adminbase (desirable).
• Great organisational skills to deal with multiple tasks at once in a fast-paced environment.
• Ability to handle confidential information.
• Excellent problem-solving skills, the ability to investigate issues and an aptitude for helping other people - team or customers.
• Ability to work effectively in a small office team with a winning, positive attitude.
• A good sense of humour.

Tasks with the role include:

• Complete administrative tasks in the office by dealing with phone calls, emails, on-site visits and paperwork that occur on a daily basis.
• Supporting the day-to-day work of the team in managing paperwork, contacting customers, maintaining electronic database records and completing basic quotes.
• Manage the company electronic diaries for sales visits, survey and fitting appointments as well as the Business Manager's Diary.
• Creating customer sales invoices and dealing with supplier purchase invoices for the business.
• Organise and schedule appointments with customers including sales, surveying and fitting.
• Perform data entry roles, including updating records and databases for works, personnel, financial, health and safety and legal information.
• Manage the paper-based systems of documentation within the office including the creation of electronic filing systems to transfer legacy paperwork.
• Support the office manager in managing the day-to-day working function of the business.

The role will directly report to the Business Manager and there will be a 3-month probationary period with the role.

Salary dependent on experience (between £26,000 to £29,000 per annum for a 40-hour contract). Monday to Friday 8.00am - 4.30pm - however we are open to flexible working times for the right candidate between the hours of 7.30am and 5.00pm.

Immediate start available - but we are happy to wait a notice period for the right candidate.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

• Company pension
• Free parking

Schedule: Day shift 8am – 4.30pm, Monday to Friday

Education: GCSE or equivalent (required)

Work Location: In person