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For Companies At a Glance
- Tasks: Provide proactive support, manage client visits, and handle administrative tasks.
- Company: Join a respected national law firm with a focus on teamwork and client care.
- Benefits: Flexible work environment, career development, and a strong emphasis on work-life balance.
- Why this job: Make a real difference in the lives of vulnerable clients while developing your skills.
- Qualifications: 12 months of administrative experience, strong communication skills, and a caring nature.
- Other info: Opportunity for progression into client case management within a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
Day to day, you’ll be successful in this role by:
- Providing high quality and pro-active support to the team.
- Regular duties will include but are not limited to:
- Making online shopping purchases.
- Reviewing and negotiating membership/subscription packages for things such as gyms, TV services, mobile phone plans etc.
- Preparing letters to third parties.
- Inputting initial data into annual client reports.
- Updating in house data records.
- Approving payments on our banking system.
- Organising and Coordinating client visits which includes preparing information bundles.
This is a busy role, with deadlines to manage and competing priorities, so you will be required to work quickly, accurately and efficiently and remain calm under pressure. You will be expected to think ahead to meet the needs of your team and the clients. We are a sociable, friendly team – busy and hardworking, but we ensure a good work/life balance. We work closely together and tend to come into the Bristol office at least two-three days a week.
This role is right for you if:
- You have had at least 12 months of experience working within a busy administrative or office-based role.
- This role will suit you if you would like to prioritise your own workload, work closely to deadlines, and can work with minimum supervision and under pressure.
- You will need to demonstrate from experience that you are exceptionally organised and proactive, helpful, with a flexible ‘can-do’ attitude.
- You will be someone who takes pride in your work and in providing a first-class support service to your team members, anticipating their needs in advance wherever possible, and paying meticulous attention to detail in all of your work.
- You will have strong written and oral communication skills with excellent spelling and grammar, be proficient with the usual Microsoft packages, including Excel and Outlook, and comfortable with learning new databases and other software packages.
- You will be exceptionally organised, used to working efficiently and accurately, in a busy and varied role.
- You pride yourself on your professionalism, with a personal touch and a high standard of honesty and integrity.
- You will have a caring nature, seeing this role as more than a ‘job,’ taking your responsibilities to our vulnerable clients very seriously, whether the task is big or small.
- When it comes to individuals’ lives, every detail matters, so you will be someone who considers the wider implications of what you do, and who likes to go the extra mile.
- You will be personable, approachable and with a genuine interest in caring for vulnerable adults and in court of protection as an area of law.
- Equally important is your attitude, personality fit and interest/knowledge in court of protection work.
- Training will be provided to enable you to succeed in this role and make a real difference to the lives of vulnerable people.
- We are looking for someone who can demonstrate initiative and problem-solving skills and a willingness to learn and develop, which will help you thrive in this role.
While we are a law firm this role does not offer a typical pathway for those looking to qualify as a solicitor however, we can offer progression opportunity into client case management.
About Us
Who we are
You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.
We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.
What we can offer you
A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.
Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.
There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.
Case Management Support (Court of Protection) in Bristol employer: Clarke Willmott
Contact Detail:
Clarke Willmott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Management Support (Court of Protection) in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Think about how your skills align with what they need, especially in terms of organisation and attention to detail, which are key for this position.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will help you stand out. Remember, they want someone personable and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Case Management Support (Court of Protection) in Bristol
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your organisational skills. We want to see how you manage competing priorities and deadlines, so share examples of how you've successfully juggled tasks in previous roles.
Be Proactive in Your Approach: We love a proactive attitude! When writing your application, mention times when you've anticipated needs or gone the extra mile for your team or clients. This shows us you're not just about getting the job done, but also about making a real difference.
Nail the Details: Attention to detail is key in this role. Make sure your application is free from typos and grammatical errors. Use clear and concise language to demonstrate your strong written communication skills, as this will reflect your professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Clarke Willmott
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Case Management Support role. Familiarise yourself with tasks like making online purchases, preparing letters, and managing client visits. This will help you demonstrate your proactive approach and how you can contribute to the team.
✨Showcase Your Organisational Skills
Since this role requires exceptional organisation and the ability to manage competing priorities, prepare examples from your past experience where you've successfully juggled multiple tasks. Highlight how you stay calm under pressure and ensure deadlines are met without compromising on quality.
✨Demonstrate Your Communication Skills
Strong written and oral communication skills are crucial for this position. Be ready to discuss how you've effectively communicated in previous roles, whether it’s drafting emails or liaising with clients. Practise articulating your thoughts clearly and confidently during the interview.
✨Emphasise Your Caring Nature
This role involves working with vulnerable clients, so it's important to convey your genuine interest in providing support. Share experiences that showcase your caring attitude and how you go the extra mile to ensure clients feel valued and understood. This will resonate well with the interviewers.
