Traffic Clerk Night Shift - 1800 Start Monday to Friday

Clarke Transport, a family business and one of the leading privately owned multi-service transport organisations in the UK, is looking for a Traffic Clerk to work out of our National Hub in Tipton.

Are you interested in a transport role within one of the nation’s leading, pioneering distribution organisations? Would working with an organisation that invests in its people, career development, and ongoing personal development interest you? Would working in a fast-paced, progressive environment appeal to you?

Description

You will support the management team to provide notification to drivers of their routes, ensuring the smooth running of logistic operations for onward delivery. You will also liaise with customers to ensure excellence in customer experience and promotion of the Company brand.

To Include (but Not Limited To)

• Plan, organise, monitor, and control operations ensuring the accurate flow of information throughout the traffic and warehousing functions.
• Provide administrative support for planning and scheduling of resources and deliveries through monitoring key customer deliveries, reporting ETAs, recording and advising arising issues to necessary personnel.
• Ensuring daily collection requirements are completed.
• Assistance with maintaining driver performance and completing driver debriefs.
• Provide various reports/spreadsheets as required for internal departments and customers in a timely manner.
• Ensure full compliance with HSE and other relevant drivers legislation (WTD).
• Promote and maintain high standards within the business at all times when dealing with staff and customers.
• Communicate in a clear, polite, and concise manner with colleagues/customers in all departments as required by the demands of the business.
• Promote constant motivation within the team to achieve an efficient and effective environment for all, identifying and implementing practices to continually improve operational performance.

Key Skills

• Strong communicator.
• Confident telephone manner.
• IT literate in use of a variety of software packages including Microsoft Word, Outlook, and Excel.
• Able to organise workload with clear time management skills for working to deadlines.
• Ability to work from own initiative and also as part of a team.

Health & Safety

• Attending Health & Safety training when required.
• Identifying risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate procedures to carry out your daily tasks and duties.
• Maintaining work areas in a tidy and safe way and free from hazards.
• Active reporting of health and safety hazards or potential hazards immediately when recognised.
• Taking full responsibility for your own health and safety and that of others at all times.

Salary and Benefits

• £13.69 per hour.
• 20 Days plus 8 statutory holidays (28 days in total).
• Additional Holiday after 4 years’ service – Extra Day for every additional year’s service up to a maximum of 5 extra days.
• Death in service – £20,000.
• Full uniform and PPE provided.
• Auto Enrolment Pension Scheme.
• Company pension.
• Employee discount.
• On-site parking.

Pay: £13.69 per hour
Expected hours: 40.0 – 48.0 per week
Work Location: In person at our Tipton Depot

Please email applications to: info@clarketransport.co.uk