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- Tasks: Support legal departments with admin tasks like audio typing, scanning, and client data management.
- Company: Join a dynamic team focused on collaboration and client communication.
- Benefits: Enjoy competitive pay, additional leave, and a supportive work environment.
- Why this job: Perfect for those seeking a varied role with opportunities to learn and grow.
- Qualifications: Previous admin experience and strong computer skills are essential.
- Other info: We value diversity and encourage applicants from all backgrounds.
The predicted salary is between 24784 - 25000 £ per year.
We are seeking a highly organised Administration Assistant to support across our legal departments and business support function. You will be responsible for administration tasks including audio typing, bundling, scanning and managing post, as well as utilising case management and other systems to support the management of client data and matters. You will also act as second line support to our reception, covering for planned and unplanned absences.
You should have proven office or administration experience and strong computer skills including Microsoft Office (Word, Excel, PowerPoint). Experience using case management software is not essential but you should have a willingness to learn new systems. Client communication is important to us so we are looking for someone who is confident dealing with clients both in person and on the phone. You should have strong written English skills with a good typing speed. Client confidentiality and attention to detail are fundamental parts of the role and you should be able to demonstrate experience in these areas.
If you are looking for a varied and busy administrative role and think you have the skills we need, then we would love to hear from you.
Primary Duties- General Administration
- Provide audio typing support across all departments, including:
- Attendance notes
- Letters and documents
- Bills
- Use third-party software to support all departments, including:
- LEAP
- Microsoft Office 365
- Perfect Portal
- eCOS/InfoTrack
- Lender Exchange
- LMS
- MyHMCTS
- Land Registry
- Opening and closing files
- File compliance
- Document bundling
- Electronic filing
- Editing PDFs
- Scanning and filing in LEAP
- Welcome visitors and handle calls efficiently.
- Forward messages, escort clients to meeting rooms, and manage bookings.
- Oversee faxes, post, attendance logs, and staff registers.
- Maintain a tidy reception area and meeting rooms and complete checklists as required.
- Ensure all visitors are aware of fire procedures and take responsibility for their safe exit during emergencies if they are left unattended.
- Scan incoming post as required.
- Maintain paper and toner supplies in the post room copier.
- Cover post franking and dispatch as needed.
- Top up the franking machine as required (holiday cover only).
- Run software updates on the franking machine on the 1st of each month (holiday cover only).
- Keep the post room tidy at all times.
- Monitor stocks of franking machine labels and ink; report shortages to the Line Manager (holiday cover only).
- Previous experience working in an administrative role.
- Grade 4 Maths and English is desirable; strong written and verbal English skills are essential.
- Strong communication skills, confident to cover reception and to speak to clients on the phone and in person.
- Strong organisational and time management skills, ability to manage across functions.
- High level of attention to detail/accuracy.
- Good working knowledge of Excel, as well as Microsoft Office.
- Desire to learn with a proactive attitude to work.
We are committed to building a diverse and inclusive team and encourage applications from people of all backgrounds, identities and experiences. If you need any adjustments or support to ensure you can fully participate in our recruitment process please contact us.
Job Type: Full-time
Pay: £24,784.00-£25,000.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Sick pay
Application question(s): Do you have Grade 4 Maths and English or equivalent GCSE?
Experience: office or administration: 1 year (preferred)
Work Location: In person
Administration Assistant in Basingstoke employer: Clarke & Son Solicitors Limited
Contact Detail:
Clarke & Son Solicitors Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Basingstoke
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your skills and experiences clearly.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Administration Assistant in Basingstoke
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your previous office or administration experience in your application. We want to see how your skills align with the tasks mentioned in the job description, like audio typing and using Microsoft Office.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use strong written English skills to convey your message effectively, as client communication is key for us.
Demonstrate Attention to Detail: Since attention to detail is fundamental for this role, make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Clarke & Son Solicitors Limited
✨Know Your Admin Skills
Before the interview, brush up on your administration skills. Be ready to discuss your experience with audio typing, document management, and any software you've used, like Microsoft Office or case management systems. Highlight specific examples where you demonstrated attention to detail and organisational skills.
✨Practice Client Communication
Since client communication is key for this role, practice how you would handle different scenarios. Think about how you'd greet a visitor or respond to a client's query over the phone. Show that you're confident and approachable, as this will make a great impression.
✨Demonstrate Your Willingness to Learn
Even if you haven't used specific case management software before, express your eagerness to learn new systems. Share examples of how you've quickly adapted to new tools in past roles. This shows that you're proactive and ready to take on challenges.
✨Prepare Questions for Them
At the end of the interview, have a few questions ready to ask about the team or the company culture. This not only shows your interest but also helps you gauge if the environment is right for you. It’s a two-way street, after all!
