Service Administrator Part-Time

Service Administrator (Part-Time, Temporary – 6 Months Initially) Location: Leeds, LS27 Pay: £12.30 – £12.80 per hour + Holiday Pay Hours: 20 hours per week – Monday to Friday, 10am – 2pm Contract: 6-month temporary role with potential to extend Are you looking for a part-time role that fits around school runs, studies, or other commitments? We have a fantastic opportunity for a reliable and organised individual to join a friendly and supportive team. Are you a proactive and organised individual with a keen eye for detail? We’re looking for a part-time Service Administrator to support the busy Leeds-based Service & Repair team. This is a brilliant opportunity for someone who thrives in a varied support role and enjoys keeping things running smoothly behind the scenes. Key Responsibilities: * Handle all incoming calls to our Leeds office * Monitor and respond to the shared 'info’ email inbox * Administer incoming/outgoing parts and complete booking-in processes * Coordinate with engineers to ensure parts are available for scheduled work * Input and update stock data into our internal system * Schedule all PPM (Planned Preventative Maintenance) visits for the Leeds branch * Support customer service and repair teams with booking and tracking jobs * Work daily in Protean software – closing jobs and managing records * Assist during training sessions or visitor days * Provide support for credit control as needed * Respond to customer queries in a timely and professional manner What You’ll Bring: * A professional telephone manner and strong communication skills * Solid admin skills and confidence using Microsoft Office * Excellent attention to detail and ability to stay organised * Self-motivation and the ability to work independently with minimal supervision * A team player attitude with flexibility and a willingness to learn * Enthusiasm, energy, and a proactive approach to supporting the team Bonus Points If You: * Have experience in a service, repairs or engineering-based admin role * Are familiar with Protean or other service management systems * Are comfortable working in a fast-paced environment and juggling multiple tasks