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- Tasks: Support technical and administrative operations in a dynamic digital entertainment company.
- Company: Join a global leader in digital entertainment at their European headquarters.
- Benefits: Enjoy free parking, 22 vacation days, healthcare plans, and a company pension.
- Why this job: Be part of a vibrant team, gain diverse experience, and contribute to smooth business operations.
- Qualifications: Solid admin skills, tech-savvy, and excellent communication abilities required.
- Other info: Flexible work approach is essential; office hours are 8am-4:30pm.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an office support assistant join this digital entertainment company. Working for a global company in their European HQ as part of the wider team.
The purpose of the Office Support Assistant is to provide technical and administrative support across the organisation. This varied role combines basic technical troubleshooting, and administrative coordination to ensure smooth business operations. You will support the facilities of the building so a flexible approach to work is key for success.
We are looking for someone who has solid administration skills, aware of technology, you do not need to come for a technical background but comfortable with basic technical support. Happy to be involved with facilities support to the building.
Facilities & Administrative Management
Coordinate facilities operations, including supplier management and maintenance scheduling
Oversee security protocols, health & safety compliance and fire safety measures
Process and track facilities-related approvals and expenditure
Provide administrative support to the Corporate Management Division leadership
IT Support & Technical Operations
Deliver first-line IT support, diagnosing and resolving technical issues for colleagues across the organisation
Manage IT equipment lifecycle, including setup and configuration for new starters and leavers
Oversee audio-visual systems and technical infrastructure in meeting spaces
Assist with website maintenance, updates and content management
Customer Service Support
Assist with escalated customer enquiries and complaint resolution
Manage TCG card replacement process
Support internal and external communications, including press release distribution
Maintain documentation and standard operating procedures
Knowledge, skills and experience:
- Excellent and broad Administration & IT skills
Excellent communication skills
- Attention to detail and ability to work unsupervised.
- Good understand of current hardware specifications.
Benefits package:
Free car parking
22 days holiday per year in addition to bank holidays. Company closure over Christmas period
Healthcare cash plan
Private medical insurance
Life assurance scheme
Company pension
Office hours: 8am-4:30pm
Office Support Assistant employer: Clarke Recruitment Solutions
Contact Detail:
Clarke Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Support Assistant
✨Tip Number 1
Familiarize yourself with the specific tools and software commonly used in office support roles. This could include project management tools, communication platforms, and basic troubleshooting techniques for common IT issues.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Since this position requires a varied approach to tasks, showcasing examples where you've successfully managed multiple responsibilities will set you apart.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've handled escalated inquiries or resolved complaints in the past. This will show that you're ready to tackle customer support challenges.
✨Tip Number 4
Research the company’s culture and values. Understanding their approach to facilities management and employee support can help you align your responses during interviews and show that you're a great fit for their team.
We think you need these skills to ace Office Support Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Office Support Assistant position. Highlight the key responsibilities and required skills, such as administration, IT support, and facilities management, to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize your solid administration skills and any experience you have with basic technical troubleshooting. Mention your comfort with technology and any relevant examples of how you've provided support in previous roles.
Show Flexibility: Since the role requires a flexible approach to work, include examples in your application that demonstrate your adaptability and willingness to take on various tasks, especially in facilities support and administrative coordination.
Proofread Your Application: Before submitting your application, carefully proofread your documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Clarke Recruitment Solutions
✨Show Your Administrative Skills
Make sure to highlight your solid administration skills during the interview. Be prepared to discuss specific examples of how you've successfully managed administrative tasks in the past, as this role heavily relies on these abilities.
✨Demonstrate Technical Comfort
Even if you don't have a technical background, it's important to show that you're comfortable with basic technical support. Be ready to talk about any experiences you've had with troubleshooting or managing IT equipment, as this will be crucial for the role.
✨Emphasize Flexibility
Since the job requires a flexible approach to work, be sure to express your willingness to adapt to various tasks and responsibilities. Share examples of how you've successfully handled changing priorities in previous roles.
✨Prepare for Customer Service Scenarios
As part of the role involves assisting with customer inquiries and complaint resolution, think of scenarios where you've provided excellent customer service. Be ready to discuss how you handled difficult situations and maintained professionalism.
