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- Tasks: As a Field Service Engineer, you'll maintain and troubleshoot gas engines and related equipment.
- Company: Join Clarke Energy, a leader in gas engine solutions, committed to reliability and performance.
- Benefits: Enjoy competitive pay, overtime, 25 days holiday, and a company van.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: 5 years of service engineering experience and NVQ Level 3 or City and Guilds qualification required.
- Other info: Extensive travel and on-call duties are part of the role, offering diverse experiences.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Field Service Engineer London
Reports To: Area Service Manager
Function: Service
Location: London, with possible UK travel as required
Are you a skilled engineer looking for an opportunity to showcase your expertise?
Join Clarke Energy as a Field Service Engineer, where youll ensure the reliability and performance of our gas engines and related plant equipment.
Job Purpose
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.
Key Responsibilities:
Maintenance and Troubleshooting
- Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
- Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
- Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
- Select and order the correct parts, returning any unused items to minimize waste.
- Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
Customer and Team Support
- Build and maintain positive relationships with customers by providing professional, responsive support.
- Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
- Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
Tools and Equipment
- Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
- Maintain high standards of site cleanliness and presentation.
Supervision and Training
- Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
Health, Safety, and Environment
- Adhere to all health, safety, and environmental standards and regulations at all times.
What Were Looking For:
Technical Skills and Knowledge
- Strong engineering expertise with a solid understanding of gas engines and related systems.
- Electrical and mechanical engineering knowledge.
- Gas Safe registered.
- Proficient IT skills to document work and support reporting requirements.
- Coaching and mentoring abilities.
Personal Attributes
Were looking for someone who is:
- Trustworthy, professional, and reliable.
- Flexible and adaptable to changing demands.
- Customer-focused with strong relationship-building skills.
- Organized and able to manage workload effectively.
- Proactive, taking initiative to ensure tasks are completed efficiently.
- Resilient under pressure and committed to quality and improvement.
Qualifications and Experience
Essential:
- A minimum of 5 years service engineering experience.
- NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
- Apprentice-trained engineer.
- Gas Safe registration.
- Full driving license.
- Willingness to travel extensively, work unsociable hours, and stay away from home when required.
Desirable:
- Experience with gas engines.
What do you get in return?
- Competitive hourly rate with overtime paid at 1.5x basic rate
- Up to 30 min each way, each day travel paid at single time
- On call rota participation with call-out fee
- 25 days holiday plus 8 Bank Holidays
- Opportunity to buy or sell up to 5 days additional holidays per year
- Company pension contribution of 7%
- Company Van provided
- Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team
If youre a skilled and motivated engineer ready to take on a challenging and rewarding role, wed love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.
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Field Service Engineer employer: Clarke Energy
Contact Detail:
Clarke Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with Clarke Energy's products and services, especially their gas engines. Understanding the technical aspects and common issues can help you stand out during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Clarke Energy on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your troubleshooting skills and ability to work under pressure. This role requires resilience, so showcasing relevant scenarios will be beneficial.
✨Tip Number 4
Highlight your customer service skills during the application process. As a Field Service Engineer, building relationships with clients is crucial, so be ready to share how you've successfully managed customer interactions in the past.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service engineering, particularly with gas engines. Emphasise your technical skills, qualifications, and any specific achievements that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the responsibilities and how your background makes you a perfect fit for the Field Service Engineer position.
Highlight Relevant Qualifications: Clearly list your qualifications, such as NVQ Level 3 or City and Guilds in Electrical or Mechanical Engineering, and ensure to mention your Gas Safe registration. This will demonstrate your suitability for the role.
Showcase Soft Skills: In your application, highlight personal attributes like being customer-focused, adaptable, and resilient under pressure. These traits are essential for building relationships with customers and managing workload effectively.
How to prepare for a job interview at Clarke Energy
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with gas engines and related systems in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your strong engineering skills and understanding of the role.
✨Emphasise Customer Relationship Skills
Since the role involves building positive relationships with customers, be ready to share examples of how you've successfully managed customer interactions in the past. Discuss your approach to providing professional and responsive support.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about situations where you've had to troubleshoot faults effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet and resolve issues promptly.
✨Highlight Your Commitment to Safety and Standards
Given the importance of health, safety, and environmental standards in this role, be sure to mention your adherence to these regulations in previous positions. Discuss any relevant training or certifications that reinforce your commitment to maintaining high standards.
