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- Tasks: Maximise gas engine performance through expert maintenance and troubleshooting.
- Company: Join Clarke Energy, a leader in gas engine services.
- Benefits: Competitive pay, overtime, 25 days holiday, and a company van.
- Why this job: Showcase your engineering skills while making a real impact.
- Qualifications: 5 years of service engineering experience and relevant qualifications required.
- Other info: Comprehensive training and excellent career growth opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Reports To: Area Service Manager
Function: Service
Location: South (Berkshire, Oxfordshire, Hampshire and Surrey) with possible UK travel as required.
Job Purpose
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.
Key Responsibilities
Maintenance and Troubleshooting
- Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
- Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
- Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
- Select and order the correct parts, returning any unused items to minimize waste.
- Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
Customer and Team Support
- Build and maintain positive relationships with customers by providing professional, responsive support.
- Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
- Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
Tools and Equipment
- Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
- Maintain high standards of site cleanliness and presentation.
Supervision and Training
- Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
Health, Safety, and Environment
- Adhere to all health, safety, and environmental standards and regulations at all times.
What We’re Looking For
Technical Skills and Knowledge
- Strong engineering expertise with a solid understanding of gas engines and related systems.
- Electrical and mechanical engineering knowledge.
- Gas Safe registered.
- Proficient IT skills to document work and support reporting requirements.
- Coaching and mentoring abilities.
Personal Attributes
- Trustworthy, professional, and reliable.
- Flexible and adaptable to changing demands.
- Customer-focused with strong relationship-building skills.
- Organized and able to manage workload effectively.
- Proactive, taking initiative to ensure tasks are completed efficiently.
- Resilient under pressure and committed to quality and improvement.
Qualifications and Experience
- A minimum of 5 years’ service engineering experience.
- NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
- Apprentice-trained engineer.
- Gas Safe registration.
- Full driving license.
- Willingness to travel extensively, work unsociable hours, and stay away from home when required.
- Experience with gas engines.
Benefits
- Competitive hourly rate with overtime paid at 1.5x basic rate.
- Up to 30 min each way, each day travel paid at single time.
- On call rota participation with call-out fee.
- Opportunity to buy or sell up to 5 days additional holidays per year.
- Company pension contribution of 7%.
- Company Van provided.
- Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team.
If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.
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Field Service Engineer employer: Clarke Energy
Contact Detail:
Clarke Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Clarke Energy and understanding their values and services. Tailor your responses to highlight how your skills in maintenance and troubleshooting align with their needs. Show them you’re not just any engineer, but the right fit for their team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining Clarke Energy.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering expertise, especially with gas engines. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your troubleshooting successes and customer relationship skills.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clarke Energy
✨Know Your Stuff
Make sure you brush up on your technical knowledge about gas engines and related systems. Be ready to discuss your past experiences with maintenance and troubleshooting, as this will show that you’re not just a theoretical engineer but someone who can get their hands dirty.
✨Showcase Your Customer Skills
Since building relationships with customers is key, think of examples where you've provided excellent customer service. Prepare to share how you’ve handled difficult situations or resolved issues quickly, as this will highlight your customer-focused approach.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you would handle a specific fault in the field. Practise articulating your thought process clearly, as this will demonstrate your ability to troubleshoot effectively under pressure.
✨Demonstrate Your Team Spirit
Since mentoring and supporting apprentices is part of the role, be prepared to talk about your experience in training others. Share specific instances where you’ve helped a colleague or team member improve their skills, showing that you’re a team player who values collaboration.
