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- Tasks: As a Field Service Engineer, you'll maintain and troubleshoot gas engines to ensure top performance.
- Company: Clarke Energy is a leader in gas engine technology, committed to reliability and customer satisfaction.
- Benefits: Enjoy competitive pay, overtime, travel compensation, 25 days holiday, and a company van.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in the energy sector.
- Qualifications: 5+ years of service engineering experience and NVQ Level 3 or City and Guilds qualification required.
- Other info: Comprehensive training on Jenbacher engines provided; must be willing to travel extensively.
The predicted salary is between 36000 - 60000 £ per year.
Field Service Engineer – Greater London
Location: Clarke Energy Ltd
Reports To: Area Service Manager
Are you a skilled engineer looking for an opportunity to showcase your expertise? Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.
Job Purpose
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.
Key Responsibilities:
Maintenance and Troubleshooting
- Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
- Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
- Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
- Select and order the correct parts, returning any unused items to minimize waste.
- Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
Customer and Team Support
- Build and maintain positive relationships with customers by providing professional, responsive support.
- Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
- Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
Tools and Equipment
- Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
- Maintain high standards of site cleanliness and presentation.
Supervision and Training
- Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
Health, Safety, and Environment
- Adhere to all health, safety, and environmental standards and regulations at all times.
What We’re Looking For:
Technical Skills and Knowledge
- Strong engineering expertise with a solid understanding of gas engines and related systems.
- Electrical and mechanical engineering knowledge.
- Gas Safe registered.
- Proficient IT skills to document work and support reporting requirements.
- Coaching and mentoring abilities.
Personal Attributes
We’re looking for someone who is:
- Trustworthy, professional, and reliable.
- Flexible and adaptable to changing demands.
- Customer-focused with strong relationship-building skills.
- Organized and able to manage workload effectively.
- Proactive, taking initiative to ensure tasks are completed efficiently.
- Resilient under pressure and committed to quality and improvement.
Qualifications and Experience
Essential:
- A minimum of 5 years’ service engineering experience.
- NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
- Apprentice-trained engineer.
- Gas Safe registration.
- Full driving license.
- Willingness to travel extensively, work unsociable hours, and stay away from home when required.
Desirable:
- Experience with gas engines.
What do you get in return?
- Competitive hourly rate with overtime paid at 1.5x basic rate
- Up to 30 min each way, each day travel paid at single time
- On call rota participation with call-out fee
- 25 days holiday plus 8 Bank Holidays
- Opportunity to buy or sell up to 5 days additional holidays per year
- Company pension contribution of 5%
- Company Van provided
- Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team
If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.
Clarke Energy | Field Services Engineer employer: Clarke Energy
Contact Detail:
Clarke Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clarke Energy | Field Services Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with gas engines during any conversations or interviews. This role requires a solid understanding of these systems, so be prepared to discuss specific projects or challenges you've faced.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples of how you've built positive relationships with clients in the past. Clarke Energy values strong relationship-building, so showing that you can connect with customers will set you apart.
✨Tip Number 3
Be ready to discuss your approach to troubleshooting and fault resolution. Prepare to explain your thought process when diagnosing issues and how you ensure minimal downtime for customers.
✨Tip Number 4
Since this position involves supervising and mentoring apprentices, think about your leadership style and be prepared to share how you would support and train new team members effectively.
We think you need these skills to ace Clarke Energy | Field Services Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position at Clarke Energy. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your engineering experience, particularly with gas engines and related systems. Mention specific projects or roles where you demonstrated your troubleshooting and maintenance skills.
Showcase Technical Skills: Clearly outline your technical qualifications, such as your NVQ Level 3 or City and Guilds certification in Electrical or Mechanical Engineering. Include any relevant Gas Safe registration and your proficiency in IT skills.
Personal Attributes: Reflect on the personal attributes mentioned in the job description. Use examples from your past experiences to demonstrate that you are trustworthy, customer-focused, and resilient under pressure.
How to prepare for a job interview at Clarke Energy
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with gas engines and related systems in detail. Highlight specific projects or challenges you've faced, and how you successfully resolved them. This will demonstrate your strong engineering expertise.
✨Emphasize Customer Relationship Skills
Since the role involves building positive relationships with customers, share examples of how you've effectively communicated and supported clients in previous positions. This will show that you are customer-focused and capable of maintaining professional relationships.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you had to troubleshoot faults or respond to urgent callouts. Explain your thought process and the steps you took to restore equipment operation, showcasing your proactive approach and resilience under pressure.
✨Highlight Your Commitment to Safety and Standards
Discuss your understanding of health, safety, and environmental regulations. Provide examples of how you've adhered to these standards in past roles, emphasizing your reliability and commitment to quality and improvement.
