At a Glance
- Tasks: Manage commercial insurance claims from start to finish, ensuring client satisfaction.
- Company: Join a reputable insurance firm focused on client relationships and support.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Other info: Dynamic role with a focus on long-term client relationships and professional growth.
- Why this job: Make a difference by helping clients navigate their insurance claims with expertise.
- Qualifications: Experience in insurance claims handling is essential; customer service skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a candidate with knowledge and understanding of the Insurance claims process from FNOL to settlement. This is a varied and customer-focused role in which you will look after long-term loyal clients. The role deals with commercial insurance claims, and experience in commercial or personal lines claims would be useful.
Responsibilities
- Handle contact from insurers, clients, uninsured loss providers, and third parties
- Record claims and forward them immediately to insurers and/or uninsured loss recovery agents; update records as claims progress
- Oversee claims from first notification to settlement
- Advise clients regarding claims procedures and liability
- Produce claims reports as required
- Ensure that files are maintained and cleared as appropriate
Requirements
- You must have previous experience of working within an Insurance Claims role and be able to handle a portfolio from start to finish.
COMMERCIAL CLAIMS HANDLER in Medway employer: Clark James Recruitment
As a Commercial Claims Handler, you will thrive in a supportive and dynamic work environment that prioritises employee development and well-being. Our company offers comprehensive training programmes, competitive benefits, and a culture that values teamwork and innovation, making it an ideal place for those seeking a fulfilling career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land COMMERCIAL CLAIMS HANDLER in Medway
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Commercial Claims Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the claims process. Be ready to discuss your experience with FNOL to settlement, and think of examples where you've successfully managed claims. This will show potential employers that you’re the real deal!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills in commercial insurance claims. Tailor your approach to each company to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’d be a great fit for their team.
We think you need these skills to ace COMMERCIAL CLAIMS HANDLER in Medway
Some tips for your application 🫡
Know Your Stuff:Make sure you understand the insurance claims process inside out. We want to see that you can handle everything from FNOL to settlement, so highlight any relevant experience in your application.
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when candidates personalise their applications to show how their skills match our needs, especially in commercial or personal lines claims.
Show Your Customer Focus:This role is all about looking after our long-term clients. Make sure to include examples of how you've provided excellent customer service in your previous roles, as this will really stand out to us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Clark James Recruitment
✨Know Your Claims Process
Make sure you brush up on the entire insurance claims process, from First Notification of Loss (FNOL) to settlement. Being able to discuss each stage confidently will show that you understand the role and can handle claims effectively.
✨Showcase Your Customer Focus
Since this role is customer-focused, prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate clearly and empathetically, especially when dealing with sensitive claims situations.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about past experiences where you had to navigate complex claims or resolve disputes, and be ready to explain your thought process.
✨Familiarise Yourself with Relevant Regulations
Brush up on any relevant regulations and industry standards related to commercial insurance claims. Showing that you're knowledgeable about compliance will give you an edge and reassure the interviewers of your expertise.
