At a Glance
- Tasks: Support brokers by managing Acturis systems and providing user support.
- Company: Join a dynamic team focused on innovative insurance solutions.
- Benefits: Enjoy a solid salary, great work-life balance, and career progression opportunities.
- Other info: Flexible home-based role with occasional office visits for collaboration.
- Why this job: Make a real impact in the insurance industry while working from home.
- Qualifications: 3 years of Acturis experience and strong communication skills required.
Do you have at least 2 years of Acturis (Insurance broking software) experience?
The primary function of the System Consultant is to support the day to day running of systems in order to service our brokers.
Provide cover for the internal helpdesk and through on-site visits using knowledge of the Acturis broking application software.
Home based with visits to other offices.
- Detailed duties and responsibilities
- Developing and maintaining a high level of business application product knowledge.
- Help the systems team manage the helpdesk by providing user support on system functionality and procedure.
Provide email/telephone support to all customers in respect of system functionality and procedures.
- Analyse trends and areas of poor knowledge within the Partnership and offer solutions to improve these.
- Developing and maintaining learning and support materials.
- Support the Acturis Manager and Head of Data Engineering with projects to improve the Acturis processes.
- Maintain comprehensive records of support tickets using the helpdesk application.
- Analyse user training needs in respect of new software releases and procedural changes.
- Support with admin tasks such as new starter processes.
- Ownership of Onboarding process for Acturis builds.
Including any basic client population automations are completed correctly and any specific broker system needs are implemented where available.
- Manage Acturis Projects for all brokers
- Monitor and implement continuous improvements of the system.
- Visit brokers who need more comprehensive support with the Acturis system.
- Monitor areas outside of Acturis that need maintenance, such as other CRM’s that brokers may use.
QUALIFICATIONS & EXPERIENCE
- Computer literate in Microsoft products
- Minimum of 3 years Acturis experience
- Experience in Customer Services
- Good communication skills (verbal & written)
- Effective time management and work prioritisation
In return the company are offering a great work life balance with being home based with occassional visits to offices.
A solid salary, benefits package and opportunities to progress
ACTURIS INSURANCE SYSTEMS CONSULTANT employer: Clark James Recruitment
Join a dynamic and supportive team in the heart of North Kent/SE London, where your professional growth is a top priority. This company not only offers a competitive salary and an uncapped bonus scheme but also fosters a collaborative work culture that values strong communication and client relationships. With a commitment to staff development and a focus on delivering exceptional service, this role presents a unique opportunity for ambitious Commercial Insurance Sales professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land ACTURIS INSURANCE SYSTEMS CONSULTANT
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Clark James Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Clark James Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace ACTURIS INSURANCE SYSTEMS CONSULTANT
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Clark James Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Clark James Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Clark James Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Clark James Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Clark James Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Clark James Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
