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- Tasks: Carry out servicing, fault-finding, installations, and repairs on industrial door systems.
- Company: Join a leading company in the industrial door service industry.
- Benefits: Competitive hourly rate, full-time permanent contract, and opportunities for personal development.
- Why this job: Make a real impact while working hands-on and mentoring junior engineers.
- Qualifications: Time-served Electrical apprenticeship or relevant qualifications with 3 years of experience.
- Other info: Flexible working hours and potential travel across the UK and overseas.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bristol
Salary: £19 per hour site rate, £16 per hour travel rate
Contract: Full time, Permanent
Are you an experienced Service Engineer looking for a varied, hands-on role? We are looking for a skilled engineer to carry out servicing, fault-finding, installations, commissioning and repairs across a wide range of industrial and specialist door systems. You will take technical ownership on site, support junior engineers, and ensure high standards of compliance, safety and customer satisfaction.
About the Role
As a Service Engineer, you will:
- Health and Safety
- Brief Risk Assessments and Method Statements (RAMS) to team members.
- Conduct safety audits on fellow engineers to uphold company safety standards.
- Maintain up-to-date knowledge of relevant legislation and DHF guidelines; report non-compliance concerns to the customer and office.
- Identify and recommend solutions to safety-related issues.
- Ensure work packs are reviewed, signed off, and followed accurately on site.
- Perform quality audits on completed repairs, replacements, and preventative maintenance works.
- Assist in identifying and resolving quality concerns to ensure a consistent standard of service delivery.
- Support the Service Manager and supervisory team in resolving complex customer issues.
- Conduct detailed technical surveys (e.g., roller shutter mechanism upgrades or control system enhancements).
- Assist with initial site surveys and technical scoping for new installations.
- Coordinate directly with customer representatives while on site, ensuring clear and professional communication.
- Provide timely feedback to the supervisory team regarding job progress or issues.
- Lead and supervise engineers on larger jobs.
- Support and mentor apprentices as part of their training and development.
- Support the supervisory and management team with customer retention and winning new customers.
- Assist in emergency cover and call-outs.
Behaviours We Value
- We set high standards of performance and ethical behaviour. We are looking for someone who embodies:
- Working with integrity
- Being commercially astute
- Partnering people and change
- Driven to make a difference
- Accountable for actions
- Courageous leadership
- Environmentally responsible
Other Responsibilities
- Continuous Personal Development: Commit to ongoing development to support your role and contribute to company growth.
- Diversity: Work in a fair, inclusive and professional manner, ensuring exceptional service standards.
- People Management: Mentor and share knowledge with less experienced team members.
- Other Duties: Tasks may vary from time to time in line with business needs, without altering the overall nature of the role.
Person Specification
- Education & Qualifications
- Time-served Electrical apprenticeship or relevant Electrical NVQ and/or BTEC.
- BS7671 18th edition qualification.
- Willing to undertake (if not already held):
- IOSH Working Safely
- ECS Card
- Industrial Door Qualification
- Work at Height training (PASMA / IPAF)
- Asbestos Awareness
- In-depth knowledge and competence within the industrial and specialist door service industry.
- Minimum 3 years experience as a Service Engineer.
- Confident ensuring colleagues/customers follow correct procedures.
- Good understanding of customer relationship systems (Job Logic or equivalent).
- Good understanding of electrical principles.
- Ability to follow Risk Assessments and Method Statements.
- Ability to read and understand electrical drawings.
- Hands-on approach to progressing work.
- Safe use of hand and power tools.
- Ability to lead, motivate and coach others.
- Ability to supervise accuracy and quality of work.
- Hard-working and motivated.
- Team-focused.
- Meticulous with strong attention to detail.
- Resilient and calm under pressure.
- Professional and customer-focused.
- Strong communication skills.
- Committed to continuous improvement within the Service department.
- Flexible and adaptable to working hours and job tasks, with willingness to work overtime.
- Willingness to support work across the UK and overseas.
- Right to work in the UK.
- Full UK driving licence.
You may have experience in the following: Service Engineer, Industrial Door Engineer, Industrial Door Technician, Door Service Engineer, Field Service Engineer, Automatic Door Engineer, Roller Shutter Engineer, Shutter Service Technician, Door Installation Engineer, Maintenance Engineer, Mechanical Engineer, Electrical Service Engineer, Industrial Maintenance Engineer.
Service Engineer in Newport employer: Clark Door Limited
Contact Detail:
Clark Door Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Newport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your hands-on experience. Bring examples of past projects or challenges you've tackled. This will help them see you as the perfect fit for their team.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We want to see your application directly, and it shows you're genuinely interested in working with us. Plus, it makes it easier for us to keep track of your application.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and safety standards. Be ready to discuss how you handle compliance and quality assurance. Show them you’re not just a Service Engineer, but a leader who can mentor others too!
We think you need these skills to ace Service Engineer in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience, especially in servicing and fault-finding, and don’t forget to mention any qualifications like your BS7671 18th edition.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our values, like working with integrity and being driven to make a difference.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills and experience with industrial door systems. Mention any specific projects or challenges you've tackled that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Clark Door Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to industrial and specialist door systems. Be ready to discuss your experience with servicing, fault-finding, and installations. They’ll likely ask you about specific scenarios, so think of examples where you’ve successfully resolved complex issues.
✨Safety First!
Since health and safety is a big part of the role, be prepared to talk about your understanding of Risk Assessments and Method Statements (RAMS). You might even be asked how you would handle a safety-related issue on site, so have a few examples in mind that demonstrate your commitment to safety standards.
✨Show Off Your Leadership Skills
As a Service Engineer, you’ll be expected to lead and mentor junior engineers. Think about times when you’ve taken charge or supported others in their development. Highlight your ability to motivate and coach, as well as how you ensure quality and accuracy in work.
✨Communicate Like a Pro
Strong communication skills are key for this role, especially when coordinating with customers. Practice articulating your thoughts clearly and professionally. You might want to prepare for questions about how you handle customer feedback or resolve conflicts, as they’ll want to see you can maintain high customer satisfaction.