At a Glance
- Tasks: Carry out servicing, fault-finding, installations, and repairs on industrial door systems.
- Company: Join a leading company in the industrial door service industry.
- Benefits: Competitive pay, full-time permanent role, and opportunities for personal development.
- Why this job: Make a real impact while working hands-on with cutting-edge technology.
- Qualifications: 3+ years as a Service Engineer with relevant electrical qualifications.
- Other info: Flexible hours, team collaboration, and mentoring opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bristol
Salary: £19 per hour site rate, £16 per hour travel rate
Contract: Full time, Permanent
Are you an experienced Service Engineer looking for a varied, hands-on role? We are looking for a skilled engineer to carry out servicing, fault-finding, installations, commissioning and repairs across a wide range of industrial and specialist door systems. You will take technical ownership on site, support junior engineers, and ensure high standards of compliance, safety and customer satisfaction.
About the Role
- Health and Safety
- Brief Risk Assessments and Method Statements (RAMS) to team members.
- Conduct safety audits on fellow engineers to uphold company safety standards.
- Maintain up-to-date knowledge of relevant legislation and DHF guidelines; report non-compliance concerns to the customer and office.
- Identify and recommend solutions to safety-related issues.
- Ensure work packs are reviewed, signed off, and followed accurately on site.
- Quality Assurance
- Perform quality audits on completed repairs, replacements, and preventative maintenance works.
- Assist in identifying and resolving quality concerns to ensure a consistent standard of service delivery.
- Technical Support
- Support the Service Manager and supervisory team in resolving complex customer issues.
- Conduct detailed technical surveys (e.g., roller shutter mechanism upgrades or control system enhancements).
- Assist with initial site surveys and technical scoping for new installations.
- Customer Activities
- Coordinate directly with customer representatives while on site, ensuring clear and professional communication.
- Provide timely feedback to the supervisory team regarding job progress or issues.
- Team Collaboration & Leadership
- Lead and supervise engineers on larger jobs.
- Support and mentor apprentices as part of their training and development.
- Support the supervisory and management team with customer retention and winning new customers.
- Assist in emergency cover and call-outs.
Behaviours We Value
- Working with integrity
- Being commercially astute
- Partnering people and change
- Driven to make a difference
- Accountable for actions
- Courageous leadership
- Environmentally responsible
Other Responsibilities
- Continuous Personal Development: Commit to ongoing development to support your role and contribute to company growth.
- Diversity: Work in a fair, inclusive and professional manner, ensuring exceptional service standards.
- People Management: Mentor and share knowledge with less experienced team members.
- Other Duties: Tasks may vary from time to time in line with business needs, without altering the overall nature of the role.
Person Specification
- Education & Qualifications
- Time-served Electrical apprenticeship or relevant Electrical NVQ and/or BTEC.
- BS7671 18th edition qualification.
- Willing to undertake (if not already held): IOSH Working Safely, ECS Card, Industrial Door Qualification, Work at Height training (PASMA / IPAF), Asbestos Awareness.
- Experience & Knowledge
- In-depth knowledge and competence within the industrial and specialist door service industry.
- Minimum 3 years experience as a Service Engineer.
- Confident ensuring colleagues/customers follow correct procedures.
- Good understanding of customer relationship systems (Job Logic or equivalent).
- Skills
- Good understanding of electrical principles.
- Ability to follow Risk Assessments and Method Statements.
- Ability to read and understand electrical drawings.
- Hands-on approach to progressing work.
- Safe use of hand and power tools.
- Ability to lead, motivate and coach others.
- Ability to supervise accuracy and quality of work.
- Personal Qualities
- Hard-working and motivated.
- Team-focused.
- Meticulous with strong attention to detail.
- Resilient and calm under pressure.
- Professional and customer-focused.
- Strong communication skills.
- Committed to continuous improvement within the Service department.
- Other Requirements
- Flexible and adaptable to working hours and job tasks, with willingness to work overtime.
- Willingness to support work across the UK and overseas.
- Right to work in the UK.
- Full UK driving licence.
You may have experience in the following: Service Engineer, Industrial Door Engineer, Industrial Door Technician, Door Service Engineer, Field Service Engineer, Automatic Door Engineer, Roller Shutter Engineer, Shutter Service Technician, Door Installation Engineer, Maintenance Engineer, Mechanical Engineer, Electrical Service Engineer, Industrial Maintenance Engineer.
Service Engineer in Bath employer: Clark Door Limited
Contact Detail:
Clark Door Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer for projects or take on freelance gigs that allow you to showcase your skills in servicing and installations. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve handled safety audits or resolved complex issues in the past. We want to see that you can think on your feet and lead a team effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of delivering top-notch service.
We think you need these skills to ace Service Engineer in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience, especially in servicing and fault-finding with industrial door systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your commitment to safety and quality assurance.
Show Off Your Technical Skills: In your application, be sure to showcase your technical expertise, especially with electrical principles and any relevant qualifications. We love seeing candidates who can demonstrate their hands-on approach and problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Clark Door Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial and specialist door systems. Be ready to discuss your experience with servicing, fault-finding, and installations. This will show that you’re not just a candidate, but someone who truly understands the role.
✨Safety First
Since health and safety is a big part of the job, be prepared to talk about your experience with Risk Assessments and Method Statements. You might even want to share examples of how you've upheld safety standards in previous roles. This will demonstrate your commitment to compliance and safety.
✨Show Your Leadership Skills
As a Service Engineer, you’ll be expected to lead and mentor junior engineers. Think of specific instances where you’ve taken charge or supported others in their development. Highlighting these experiences will show that you’re not just technically skilled, but also a great team player.
✨Communicate Clearly
Effective communication with customers and team members is key. Practice articulating your thoughts clearly and professionally. You could even prepare a few scenarios where you successfully resolved customer issues or coordinated with colleagues, as this will showcase your interpersonal skills.