Senior Business Analyst - Intellectual Property

As a Business Analyst, you will own the Discovery phase within our software release cycle. You will thoroughly prepare new features or enhancements for our IP Management System, IPfolio. You will then collaborate with Product Owners to deliver world-class business software to our client base. About You – experience, education, skills, and accomplishments Excellent knowledge of Intellectual Property (IP) or a legal background, 5+ years (Paralegal, IP Operations, Business Analyst, etc.) Previous experience working at a law firm Bachelor’s degree or relevant professional experience General business knowledge and/or coursework, plus a curiosity to continuously build that knowledge At least 5+ years using Microsoft Office (Word, Excel, PowerPoint) Additional Relevant Experience Experience working with an IPMS system such as Inprotech within a law firm Experience in system testing (Unit Testing, UAT, etc.) and/or End User training CITMA or CIPA qualification preferred Business analysis qualification or proven experience is advantageous Fluency in other languages is a plus Experience with business analysis software packages What will you be doing in this role? The Business Analyst will work with law firm clients. Document client requirements effectively, distinguishing needs from wants Assist the Product team with implementation workshops, including requirements gathering, setup, analysis, and problem resolution Attend and actively participate in meetings related to client implementation projects Assist end users with software issues and escalate where appropriate What You Will Need to Succeed Strong communication and collaboration skills to analyze information needs and functional requirements Proficiency in documenting business processes using various methods Ability to analyze information from multiple sources and differentiate between wants and needs Assist in workflow and gap analyses Coordinate with technical resources and subject matter experts Coordinate with business units, technology, and support teams Excellent written and verbal communication skills Leadership, presentation, and organizational skills Analytical and problem-solving skills Creative thinking with a clear vision Attention to detail About the Team This role reports to the Director of Product Management – IPfolio and collaborates closely with another Business Analyst and the Product Managers/Owners. Working Hours Full-time, permanent role based in our London office on a hybrid basis, 2-3 days in the office per week. At Clarivate, we are committed to equal employment opportunities and compliance with applicable non-discrimination laws. #J-18808-Ljbffr