At a Glance
- Tasks: Be the friendly face of our office, managing reception and supporting workplace operations.
- Company: Join a fun and professional team at our EMEA Headquarters in London.
- Benefits: Full-time role with exposure to facilities management and employee experience initiatives.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact by creating an outstanding workplace experience for everyone.
- Qualifications: Experience in reception or hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 27800 - 30000 £ per year.
We are looking for a friendly, professional, and highly organised
Receptionist & Facilities Coordinator to join our EMEA Headquarters in London.
You will be joining a professional and fun Facilities team and will be report to the Snr Manager of Real Estate and Facilities who is also based in London.
As the face of our office, you will be responsible for delivering an exceptional visitor experience while supporting the day-to-day running of the workplace.
This role combines reception, hospitality, facilities coordination, office administration, making it ideal for someone who enjoys variety and working with people.
Key Responsibilities
- Act as the first point of contact for visitors, employees, clients, and contractors.
- Manage reception services, visitor registration, ID badges, and access control.
- Coordinate meeting rooms, catering, onsite meetings, and workplace events.
- Answer and direct calls, manage reception enquiries, post, and courier services.
- Support office operations, including supplies, stationery, kitchen facilities, and meeting room equipment.
- Coordinate repairs, maintenance activities, and workplace services.
- Assist with invoice processing and Accounts Payable submissions.
- Support Health & Safety, Fire Safety, and workplace compliance activities.
- Help maintain a welcoming, safe, and professional office environment.
About You
- Previous experience in Reception, Front of House, Hospitality.
- Strong customer service and communication skills.
- Comfortable managing multiple priorities and stakeholders in a busy office environment.
- Facilities Experience including working with vendors, service providers, and office operations.
- Proactive, organised, and detail-oriented.
- Bilingual language skills would be an advantage.
- Hours of work
This is a full-time, permanent role based out of our London office 5 days per week, 9-5.
Why Join Us?
This is an exciting opportunity to play a key role in creating an outstanding workplace experience at our EMEA headquarters while gaining exposure to facilities management, events, workplace operations, and employee experience initiatives.
If you're a people-focused professional who thrives in a fast-paced environment and enjoys delivering exceptional service, we'd love to hear from you.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
We comply with applicable laws and regulations governing non-discrimination in all locations.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Facilities Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Clarivate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Clarivate
Don't be shy about reaching out to Clarivate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist & Facilities Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Clarivate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Clarivate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
