At a Glance
- Tasks: Deliver tailored technical solutions and support clients on the IPfolio platform.
- Company: Join a dynamic team at Clarivate, a leader in intellectual property management.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by optimising business processes and collaborating with cross-functional teams.
- Qualifications: 3+ years as a Salesforce Administrator and strong SQL skills required.
- Other info: Work in a supportive environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a technical data/implementation professional with strong expertise in Salesforce to support our clients by delivering technical configurations and guidance on the IPfolio platform. This role involves contributing to configuration and integration activities as part of our consultancy services. A key aspect of the position is the ability to analyze business requirements while maintaining a strong client focus. Daily responsibilities include developing implementation‑specific features and creating and maintaining system configurations.
About You – Experience, Education, Skills, And Accomplishments
- Minimum 3 years of experience as a Salesforce System Administrator.
- Strong proficiency in Microsoft SQL Server.
- Experience in software implementation, consulting, or working closely with implementation teams.
- Excellent communication skills in English, both written and verbal.
- Proven analytical and problem‑solving abilities with high attention to detail.
- Demonstrated ability to work effectively in cross‑functional teams and influence without formal authority.
- Bachelor’s degree in IT or equivalent professional experience.
- Experience in software implementation, consulting, or working closely with implementation teams.
Desired Additional Skills
- Familiarity with Intellectual Property or legal industry workflows.
- Experience working in a legal or partner environment.
- Exposure to Microsoft Azure and cloud‑based solutions.
- Proficiency in additional Microsoft Office tools such as Access, Visio, Teams, and SharePoint365.
What will you be doing in this role?
- Collaborate with the implementation team to deliver tailored technical solutions within the system, aligned with client‑specific requirements.
- Collaborate with implementation consultants to analyze, document, and optimize business processes.
- Design and maintain customer‑specific features and configuration scripts.
- Support data migration activities and integration with external systems.
- Provide accurate estimates for technical requirements and client requests.
- Respond to configuration requests with efficient and scalable solutions.
- Troubleshoot and document software defects, validate fixes, and communicate outcomes.
- Liaise with the software development team to ensure alignment between client needs and product capabilities.
- Produce timely and accurate project status reports for stakeholders.
- Develop and execute system test plans and user acceptance criteria in collaboration with clients.
- Share knowledge and suggest process improvements across teams.
About The Team
This role reports into the Senior Manager, Service Implementation working as part of a team of 10 Implementation Consultants based across Europe supporting our IPMS products.
Hours of Work
Full‑time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non‑discrimination in all locations.
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Implementation Consultant (Salesforce) employer: Clarivate
Contact Detail:
Clarivate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant (Salesforce)
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local events related to Salesforce and implementation consulting. You never know who might have a lead on your dream job!
✨Show Off Your Skills
When you get the chance, showcase your Salesforce expertise! Whether it's through a portfolio of past projects or a quick demo during an interview, let your skills shine. We want to see how you can bring value to our team!
✨Ask Smart Questions
During interviews, don’t just wait for questions to be thrown at you. Prepare some insightful questions about the role and the team. This shows you're genuinely interested and helps us see how you think critically about the position.
✨Apply Through Our Website
Make sure to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Clarivate!
We think you need these skills to ace Implementation Consultant (Salesforce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce experience and technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements in software implementation and consulting.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can benefit our clients. We love seeing enthusiasm and a client-focused mindset.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value analytical thinkers who can navigate complex situations, so share those stories that demonstrate your problem-solving prowess.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clarivate
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss specific configurations you've worked on and how they benefited your previous clients. This will show that you not only understand the platform but can also apply it effectively.
✨Showcase Your Analytical Skills
Prepare examples of how you've analysed business requirements in past roles. Think about times when your problem-solving abilities made a significant impact. This will demonstrate your capability to tackle complex issues, which is crucial for the Implementation Consultant role.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must, practice articulating your thoughts clearly. You might want to rehearse explaining technical concepts in simple terms, as you'll need to liaise with clients who may not have a technical background.
✨Be Ready to Collaborate
This role involves working closely with cross-functional teams, so be prepared to discuss your experience in collaborative environments. Share examples of how you've influenced outcomes without formal authority, highlighting your teamwork and interpersonal skills.