Clarivate in Cambridge or London is seeking an experienced Customer Success Manager to serve Higher Education and Academic Library customers. You will be a trusted advisor responsible for driving satisfaction, retention, and growth across an assigned portfolio, building strong relationships, supporting product adoption, and collaborating cross-functionally to deliver an exceptional customer experience.
You will work with the Academia and Government Content Solutions team, reporting to the
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Strategic Customer Success Manager - Academic Libraries in Cambridge employer: Clarivate
At Clarivate, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Customer Success Managers enjoy the flexibility of a hybrid working model in vibrant locations like Cambridge and London, alongside opportunities for professional growth within a supportive team of industry experts. With a commitment to employee development and a focus on meaningful customer relationships, we empower our staff to make a real impact in the Higher Education sector.
